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Lowe's

Sr. Account Manager

Lowe's, Spokane, Washington, United States, 99206

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Purpose of Role The primary purpose of this role is to drive sales for Lowe's largest regional pro customers at a faster rate than the general populace of Lowe's pro customers. This will be accomplished by building relationships with larger Pro customers and leveraging opportunities to deploy product and account management solutions, resulting in sales gains. Additionally, the Pro Sales Manager will attend tradeshows, conduct jobsite/customer office visits in an effort to introduce more product categories, promotional pricing, key product solutions and close sales.

Responsibilities

Drive Pro sales for assigned and Prospect portfolio of customers by conducting market research, cold calling, following through on lead generation, and meeting with clients/customers on a regular basis in their place of business, jobsites, and tradeshows.

Schedule regular visits to worksites to determine if additional product is needed, take order, and work with the store to fulfill the order.

During customer meetings, negotiate pricing and contract terms in order to close sales.

Conduct district level research of pro customer opportunities to find the highest opportunity customers to pursue.

Work with assigned accounts and pull together all relevant information to create an effective strategy to deploy for their assigned accounts.

Work cross‑functionally with District Managers and Store Managers to bring the services and products needed to increase pro sales for each of the PSMs customers.

Meet the highest level purchasing decision makers to conduct supplier annual reviews, coordinate and lead quarterly and annual planning and production meetings, hold vendor‑specific trade shows, board of director vendor approval meetings, etc.

Conduct 12‑15 sales calls each week to review products, production schedules, planning schedules, delivery timing and new product introductions; ensuring these sales calls are scheduled 1–2 weeks in advance.

Apply a consultative selling strategy to understand the needs of the customer and apply a proactive selling approach when scheduling ongoing follow‑ups with sales opportunities.

Build strong working relationships with District Managers, Store Managers, and Regional Vice Presidents.

Use all relevant selling tools, selling programs and fulfillment channels to bring the most effective solutions that will most benefit their pro customer.

Update District Manager on a weekly basis in regards to sales and customer opportunities, wins and sales performance, including yearly planned sales.

Influence the District Manager and store managers in regards to service levels and in‑stock levels needed to assist specific customer needs.

Works cross‑functionally with district and regional based merchandising team members to ensure the proper and most relevant products related to their managed account customers.

Communicate effectively with Regional Pro Sales Director and Divisional Sales Director.

Research and analyze the market to ascertain competitive service levels, Pro programs, and price ranges in order to leverage trends and better serve customers.

Integrate with customer’s accounting and business operations practices to best support and integrate processes between Lowe’s and customer’s purchasing and accounting systems.

Required Education/Experience

Bachelor’s Degree in Business or related field and 4+ years relevant professional sales experience OR 8+ years relevant professional sales experience in lieu of degree.

Experience selling products and services to strategic accounts and/or Business to Business selling.

Strong communication skills to interact with customer accounts.

Working knowledge of Microsoft Office including Excel and Teams.

Experience with CRM technology.

Preferred Education/Experience

Sales experience in the maintenance, repair, operations, construction, home improvement, or property maintenance industry.

Pay Range: $76,000.00 - $126,900.00 annually

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Associate Benefits

Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full‑time and part‑time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family‑building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals.

Health, Dental and Vision insurance

Life and Disability insurance

Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time

Flexible spending and health savings accounts

401(k) Retirement account with company match

Employee Assistance Program with concierge, work/life services and no‑cost counseling for all kinds of needs

Education support programs, including tuition assistance and trade skills scholarships

Business Travel Accident insurance

Maternity and Parental leave

Adoption assistance

Lowe's Associate Discount and broad discount platform

Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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