Inside Sales Rep LTC - New Berlin, WI

This employee increases revenue by responding to/initiating incoming/outgoing potential customer inquiries, using company resources, policies, and procedures to provide complete, accurate data. They will use appropriate technologies and follows processes in accordance with company standards to ensure customer contact is handled with accuracy and operational effectiveness.

JOB FUNCTIONS

Establishes customer contact by receiving inbound or initiating follow up outbound calls

Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary

Resolve customer concerns by providing appropriate information regarding products and services

Records customer information and maintains database by obtaining, entering, and verifying required data

Ensures quality service by following and adhering to departmental and company policies, procedures, and standards

Facilitates sales process by communicating/sharing information with appropriate internal and external contacts

Provides customer follow-ups as required

Contributes to departmental objectives by accomplishing required contact and sales results

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