Caterpillar Financial Services Corporation
Sales Support Specialist
Caterpillar Financial Services Corporation, Clayton, North Carolina, United States, 27520
Career Area:
Sales
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you passionate about construction equipment and driven to make an impact? As the Mini Excavator
Sales Support Specialist
for North America, you’ll be the go-to expert for product and application knowledge—empowering dealer sales reps and field teams to deliver exceptional results. This role is perfect for someone who thrives on collaboration, loves sharing knowledge, and brings contagious enthusiasm and creativity to every interaction.
What You’ll Do
Champion Sales Success:
Provide product and application expertise to dealer sales reps and global field teams, ensuring strong execution and a compelling value proposition
Train & Inspire:
Develop and deliver engaging product and application training for dealers, reps, and customers
Drive Competitive Insights:
Lead competitive performance studies, feature/benefit comparisons, and maintenance/repair cost analysis
Shape the Future:
Partner with commercial and engineering teams to influence next-generation product development through customer insights and functional specifications
Create Impactful Resources:
Design technical sales materials and creative tools that help dealers win
Represent the Brand:
Be the face of Caterpillar at trade shows and industry events, showcasing Mini Excavators with energy and expertise
Collaborate & Respond:
Act quickly to dealer requests and product queries, building trust and strong relationships
What You Have
(Core Skills)
Value Selling:
Proven success working with dealerships and customers, understanding their challenges and how to help them succeed
Effective Communications:
Ability to develop and deliver enthusiastic and innovative training, resources, and solutions
Decision Making & Critical Thinking:
A commitment to aligning solutions with customer needs and delivering exceptional value
Industry Knowledge:
Strong understanding of machine performance and applications—recognized as an expert in your field
Relationship Management:
Ability to build cooperative relationships with dealers, customers, and internal teams
Top Candidates Will Also Have
Bachelor’s degree
Field sales rep experience or experience in engineering, product marketing, sales support
Broad knowledge of Caterpillar products, dealer operations, and commercial strategies
Familiarity with product configuration and NPI processes
Understanding of the Mini Excavator portfolio
Up to 30% domestic travel is required for this role.
Ready to bring your expertise, energy, and creativity to a role that shapes the future of Mini Excavators? Apply today and help us make a difference!
Summary Pay Range: $95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part‑time employees
This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates: January 5, 2026 - January 15, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr
Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Are you passionate about construction equipment and driven to make an impact? As the Mini Excavator
Sales Support Specialist
for North America, you’ll be the go-to expert for product and application knowledge—empowering dealer sales reps and field teams to deliver exceptional results. This role is perfect for someone who thrives on collaboration, loves sharing knowledge, and brings contagious enthusiasm and creativity to every interaction.
What You’ll Do
Champion Sales Success:
Provide product and application expertise to dealer sales reps and global field teams, ensuring strong execution and a compelling value proposition
Train & Inspire:
Develop and deliver engaging product and application training for dealers, reps, and customers
Drive Competitive Insights:
Lead competitive performance studies, feature/benefit comparisons, and maintenance/repair cost analysis
Shape the Future:
Partner with commercial and engineering teams to influence next-generation product development through customer insights and functional specifications
Create Impactful Resources:
Design technical sales materials and creative tools that help dealers win
Represent the Brand:
Be the face of Caterpillar at trade shows and industry events, showcasing Mini Excavators with energy and expertise
Collaborate & Respond:
Act quickly to dealer requests and product queries, building trust and strong relationships
What You Have
(Core Skills)
Value Selling:
Proven success working with dealerships and customers, understanding their challenges and how to help them succeed
Effective Communications:
Ability to develop and deliver enthusiastic and innovative training, resources, and solutions
Decision Making & Critical Thinking:
A commitment to aligning solutions with customer needs and delivering exceptional value
Industry Knowledge:
Strong understanding of machine performance and applications—recognized as an expert in your field
Relationship Management:
Ability to build cooperative relationships with dealers, customers, and internal teams
Top Candidates Will Also Have
Bachelor’s degree
Field sales rep experience or experience in engineering, product marketing, sales support
Broad knowledge of Caterpillar products, dealer operations, and commercial strategies
Familiarity with product configuration and NPI processes
Understanding of the Mini Excavator portfolio
Up to 30% domestic travel is required for this role.
Ready to bring your expertise, energy, and creativity to a role that shapes the future of Mini Excavators? Apply today and help us make a difference!
Summary Pay Range: $95,640.00 - $143,520.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits: Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part‑time employees
This position requires working onsite five days a week. Relocation is available for this position. Visa Sponsorship is not available for this position. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates: January 5, 2026 - January 15, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
#J-18808-Ljbffr