Propark Mobility
Assistant Account Manager
Park your career here, with Propark Mobility!
Applications will be accepted until job is closed.
Salary Range
$45,000.00-$55,000.00 Commensurate with Experience
Work Modality
In Office
Schedule
Full-time, Weekends and Nights
Location
Cleveland, Ohio
Ideal Experience
This position assists with all aspects of the operation, including shuttle fleet management, self‑parking, and valet services, as well as overseeing the front‑line team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
Progressive supervisory experience with front‑line team oversight
Some experience with scheduling and payroll is a plus
Bachelor’s degree with a concentration in business is helpful but not required.
Skills and Abilities we are searching for
You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
You are a “roll‑up‑the‑sleeves and get‑stuff‑done” type of person who is organized, honest and thoughtful.
Your friends describe you as trustworthy, loyal and dependable.
You are self‑sufficient, resourceful and decisive.
You see a challenge as an opportunity and are looking for a position with a chance for growth.
You have a flexible schedule meaning that the position may require working weekends and holidays.
You have impeccable conversational and written communication skills.
You have an exceptional way with people and you bring extraordinary results.
What’s in it for you?
We promote from within - park your career here!
Free Parking!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation and an extra day‑off on your birthday!
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven paid holidays even though the nature of our business requires our locations stay open. The seven holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday). Positions offered as PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
Wellness is provided according to city or state mandates
For more information https://www.propark.com/careers/
Who We Are
We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal create the perfect parking moment for every guest.
Propark Mobility
is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5‑year plan to quadruple our size!
Are you ready to park your career here? We have lots of opportunities ahead!
As Assistant Account Manager, you will
Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants and maintenance personnel on a daily basis.
Handle customer complaints and day‑to‑day operational issues.
Act as liaison between customers, staff, and management.
Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination.
Assist in training cashiers, valets, and shuttle drivers to ensure meeting of job expectations.
Provide continuous customer service training for all Propark employees at assigned location.
Assist in shuttle fleet upkeep, preventative maintenance and repairs.
Assist office manager with administrative duties.
Patrol and monitor safety and cleanliness of parking garage and facility.
Act as point of contact for damage claims and ensure each incident is dealt with completely.
Process cash receipts and compile bank deposits for bookkeeper revenue reports. Ensure all deposits are accurate and properly safeguarded.
Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
Assist in reconciliation of time cards and submission of payroll for Propark staff.
Ensure compliance of company and client policies and procedures.
May be asked to fill in for front line associates during their absences.
May be asked to fill in for Account Manager in his/her absence or on second shift/weekends.
Prepare reports, surveys and conduct special projects as needed.
Are you ready to park your career here? Apply today! We can't wait to meet you!
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Asistente de Gerente de Cuenta Rango salarial $45,000.00 - $55,000.00, según experiencia
Modalidad de trabajo Presencial
Horario Tiempo completo, fines de semana y noches
Ubicación Cleveland, Ohio
Las solicitudes se aceptarán hasta que el puesto sea cubierto.
Experiencia ideal
Este puesto asiste en todos los aspectos de la operación, incluyendo la gestión de la flota de transporte (shuttle), autoestacionamiento y servicios de valet, así como la supervisión del equipo de primera línea. El/la candidato(a) ideal tendrá experiencia previa en la industria del estacionamiento, y un enfoque en hospitalidad será un gran valor agregado.
Experiencia progresiva en supervisión y liderazgo de equipos de primera línea.
Alguna experiencia en programación de horarios y nómina es un plus.
Licenciatura con concentración en negocios es útil, pero no obligatoria.
Habilidades y capacidades que buscamos
Persona motivada, dispuesta a asumir nuevos retos, con experiencia en gestión dentro de las industrias de Estacionamiento, Servicio al Cliente y/o Hospitalidad.
Persona de “manos a la obra”, organizada, honesta y considerada.
Descrito(a) por otros como confiable, leal y responsable.
Autosuficiente, ingenioso(a) y decisivo(a).
Ve los desafíos como oportunidades y busca un puesto con posibilidades de crecimiento.
Disponibilidad de horario flexible, ya que el puesto puede requerir trabajar fines de semana y días festivos.
Habilidades impecables de comunicación verbal y escrita.
Excelente trato con las personas y capacidad para generar resultados extraordinarios.
¿Qué hay para usted?
Promovemos desde dentro ¡estacione su carrera aquí!
¡Estacionamiento gratuito!
Horarios flexibles; días festivos pagados y programas de bienestar.
Programa gratuito y confidencial de Asistencia al Empleado (EAP) que brinda apoyo y recursos a empleados y sus familias 24/7, incluyendo 3 sesiones gratuitas de consejería para cada empleado y cada miembro del hogar.
(Empleados de tiempo completo) Vacaciones pagadas y ¡un día libre adicional en su cumpleaños!
(Empleados de tiempo completo) Paquete de beneficios que incluye médico, HSA, FSA, dental, visión y 6 seguros suplementarios, incluidos beneficios de transporte, seguro para mascotas y 401(k).
La empresa ofrece siete (7) días festivos pagados, aunque la naturaleza del negocio requiere que las ubicaciones permanezcan abiertas. Los siete días festivos incluyen Año Nuevo, Día de los Caídos (Memorial Day), Día de la Independencia, Día del Trabajo, Día de Acción de Gracias, Navidad y Cumpleaños (día flotante). Los puestos ofrecidos como PT, PT de temporada, FT de temporada u OC no son elegibles para beneficios de seguro médico.
El bienestar se proporciona según los mandatos de la ciudad o del estado.
Para más información https://www.propark.com/careers/
#J-18808-Ljbffr
Applications will be accepted until job is closed.
Salary Range
$45,000.00-$55,000.00 Commensurate with Experience
Work Modality
In Office
Schedule
Full-time, Weekends and Nights
Location
Cleveland, Ohio
Ideal Experience
This position assists with all aspects of the operation, including shuttle fleet management, self‑parking, and valet services, as well as overseeing the front‑line team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
Progressive supervisory experience with front‑line team oversight
Some experience with scheduling and payroll is a plus
Bachelor’s degree with a concentration in business is helpful but not required.
Skills and Abilities we are searching for
You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
You are a “roll‑up‑the‑sleeves and get‑stuff‑done” type of person who is organized, honest and thoughtful.
Your friends describe you as trustworthy, loyal and dependable.
You are self‑sufficient, resourceful and decisive.
You see a challenge as an opportunity and are looking for a position with a chance for growth.
You have a flexible schedule meaning that the position may require working weekends and holidays.
You have impeccable conversational and written communication skills.
You have an exceptional way with people and you bring extraordinary results.
What’s in it for you?
We promote from within - park your career here!
Free Parking!
Flexible scheduling; paid Holidays and Wellness.
Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
Paid vacation and an extra day‑off on your birthday!
Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
The Company offers seven paid holidays even though the nature of our business requires our locations stay open. The seven holidays include New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday). Positions offered as PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.
Wellness is provided according to city or state mandates
For more information https://www.propark.com/careers/
Who We Are
We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal create the perfect parking moment for every guest.
Propark Mobility
is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5‑year plan to quadruple our size!
Are you ready to park your career here? We have lots of opportunities ahead!
As Assistant Account Manager, you will
Supervise and manage all frontline associates, including supervisors, cashiers, valets, attendants and maintenance personnel on a daily basis.
Handle customer complaints and day‑to‑day operational issues.
Act as liaison between customers, staff, and management.
Make meaningful recommendations for hiring employees, appraising employee productivity, and/or disciplining employees, including termination.
Assist in training cashiers, valets, and shuttle drivers to ensure meeting of job expectations.
Provide continuous customer service training for all Propark employees at assigned location.
Assist in shuttle fleet upkeep, preventative maintenance and repairs.
Assist office manager with administrative duties.
Patrol and monitor safety and cleanliness of parking garage and facility.
Act as point of contact for damage claims and ensure each incident is dealt with completely.
Process cash receipts and compile bank deposits for bookkeeper revenue reports. Ensure all deposits are accurate and properly safeguarded.
Assist in reviewing work schedules to ensure adequate coverage while minimizing expenses.
Assist in reconciliation of time cards and submission of payroll for Propark staff.
Ensure compliance of company and client policies and procedures.
May be asked to fill in for front line associates during their absences.
May be asked to fill in for Account Manager in his/her absence or on second shift/weekends.
Prepare reports, surveys and conduct special projects as needed.
Are you ready to park your career here? Apply today! We can't wait to meet you!
Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.
Asistente de Gerente de Cuenta Rango salarial $45,000.00 - $55,000.00, según experiencia
Modalidad de trabajo Presencial
Horario Tiempo completo, fines de semana y noches
Ubicación Cleveland, Ohio
Las solicitudes se aceptarán hasta que el puesto sea cubierto.
Experiencia ideal
Este puesto asiste en todos los aspectos de la operación, incluyendo la gestión de la flota de transporte (shuttle), autoestacionamiento y servicios de valet, así como la supervisión del equipo de primera línea. El/la candidato(a) ideal tendrá experiencia previa en la industria del estacionamiento, y un enfoque en hospitalidad será un gran valor agregado.
Experiencia progresiva en supervisión y liderazgo de equipos de primera línea.
Alguna experiencia en programación de horarios y nómina es un plus.
Licenciatura con concentración en negocios es útil, pero no obligatoria.
Habilidades y capacidades que buscamos
Persona motivada, dispuesta a asumir nuevos retos, con experiencia en gestión dentro de las industrias de Estacionamiento, Servicio al Cliente y/o Hospitalidad.
Persona de “manos a la obra”, organizada, honesta y considerada.
Descrito(a) por otros como confiable, leal y responsable.
Autosuficiente, ingenioso(a) y decisivo(a).
Ve los desafíos como oportunidades y busca un puesto con posibilidades de crecimiento.
Disponibilidad de horario flexible, ya que el puesto puede requerir trabajar fines de semana y días festivos.
Habilidades impecables de comunicación verbal y escrita.
Excelente trato con las personas y capacidad para generar resultados extraordinarios.
¿Qué hay para usted?
Promovemos desde dentro ¡estacione su carrera aquí!
¡Estacionamiento gratuito!
Horarios flexibles; días festivos pagados y programas de bienestar.
Programa gratuito y confidencial de Asistencia al Empleado (EAP) que brinda apoyo y recursos a empleados y sus familias 24/7, incluyendo 3 sesiones gratuitas de consejería para cada empleado y cada miembro del hogar.
(Empleados de tiempo completo) Vacaciones pagadas y ¡un día libre adicional en su cumpleaños!
(Empleados de tiempo completo) Paquete de beneficios que incluye médico, HSA, FSA, dental, visión y 6 seguros suplementarios, incluidos beneficios de transporte, seguro para mascotas y 401(k).
La empresa ofrece siete (7) días festivos pagados, aunque la naturaleza del negocio requiere que las ubicaciones permanezcan abiertas. Los siete días festivos incluyen Año Nuevo, Día de los Caídos (Memorial Day), Día de la Independencia, Día del Trabajo, Día de Acción de Gracias, Navidad y Cumpleaños (día flotante). Los puestos ofrecidos como PT, PT de temporada, FT de temporada u OC no son elegibles para beneficios de seguro médico.
El bienestar se proporciona según los mandatos de la ciudad o del estado.
Para más información https://www.propark.com/careers/
#J-18808-Ljbffr