JobTrain
JobTrain is a nonprofit organization on the move. We are delivering best in class outcomes, increasing our reach by expanding regionally, and we have committed to an ambitious new expanded mission to help our community advance beyond the initial job placement by providing career advancement programming to help them achieve “full economic mobility.”
Born out of the civil rights movement in 1965, we now serve those in need of job training or other services that will advance their economic mobility at one of our Bay Area career or training centers. We create an environment and workspace where our staff reflects the diversity of the communities we serve, fostering a safe and welcoming place for our clients. We deliver on some of the best outcomes in the workforce development field, with a vision to provide our clients with the long-term support they need to achieve full economic mobility.
We are growing, and we need your help!
About the Department and Role
The Employment Specialist position is an integral part of the Career Center’s success and JobTrain’s more than 55 years of continuous expansion. This role is on the front lines of understanding one of the most dynamic job markets in the world and has shared responsibility for continuing to keep JobTrain on the cutting edge of workforce development in California and nationwide. This is an onsite role. Connect and guide
clients to the appropriate services and resources based on an in depth understanding of the breadth and scope of JobTrain services Work
one-on-one empathetically to build rapport and assess client needs and/or barriers to gaining employment Develop and co-create
Individualized Employment Service Plan in partnership with client (resume, career coaching) leveraging internal team / knowledge / network as needed Manage
a caseload of job seeking clients on a continuous basis (pre- and post-employment retention follow up to one year) Build and manage
interpersonal relationships with clients and employers and community partners Represent
JobTrain to complete outreach events: job fairs, workshops, employer events, 1-1, and large audiences Deliver and report
timely outcomes and program deliverables (internal / external) Conduct
cold calls as required with employers and recruiters Coordinate
job development activities with other organizations to support clients toward economic mobility Collaborate
with employment specialists and JobTrain staff to provide input / feedback to proactively and continuously improve the career center processes Qualifications
We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below. Experience and / or Education
Proven experience with: Workforce development (LMI, labor force dynamics) as it relates to job placement and/or managing a caseload and/or account management or grant management experience. Direct experience working with specialized populations experiencing barriers to employment (ie: people experiencing homelessness, low-income/public assistance, justice engaged, long-term unemployment, mature workers, DV survivors, etc.) Required Knowledge, Skills, and Abilities
Ability to manage a caseload by assessing and meeting client employment needs, staying organized in follow up, documentation, and reporting job placements. Excellent customer service and client rapport-building skills by maintaining and modeling a professional demeanor while efficiently performing the required job duties. Communication skills, especially the ability to guide conversations and achieve employment goals effectively & efficiently. Facilitation and public speaking skills with the ability to deliver workshops in a variety of settings. Critical thinking through a lens of empathy, compassion, equity, innovation & inclusion. Understanding of grant funded programs, databases & reporting parameters. Broad familiarity with computer software and systems (i.e.: MS Suite, spreadsheets, meeting technology, etc.) Ability to work independently, autonomously and toward JobTrain’s mission and career center goals (i.e.: organization & task management, set and meet personal and professional goals, use adequate discernment). Must be able to travel to different sites as needed, within Santa Clara & San Mateo Counties, including evenings and weekends. Spanish highly preferred. COVID-19 Certification
JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law. Compensation and Benefits
JobTrain offers a competitive pay and generous benefits package including affordable health insurance, dental insurance, vision, paid vacation, paid sick time, paid holidays, paid floating holidays, retirement program with employer match, long-term disability, life insurance and employee assistance program (EAP). The anticipated hiring range is $29.71 - $31.93 based upon the candidate\'s relevant skills and experience. To Apply
Please apply on our website at https://www.jobtrainworks.org/employment-opportunities/. We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process. JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin. Also, please note: Our focus is on local candidates, we do not offer relocation benefits. Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions). JobTrain will require the successful candidate to undergo a background check. Additional Information We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process. JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin. Also, please note: Our focus is on local candidates, we do not offer relocation benefits. Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions). JobTrain will require the successful candidate to undergo a background check. What’s your citizenship / employment eligibility? * Are you 18 years of age or older? * LinkedIn Profile URL: Desired salary * Can you work evenings? Can you work overtime? If hired, can you present evidence of your US citizenship OR proof of your legal right to work for any employer in the United States?: * Are you able to perform the job duties for this role with or without a reasonable accommodation? *
Yes No Are you currently an employee or student of JobTrain? * What salary or salary range are you seeking? * Are your salary requirements firm or flexible? *
Firm--this is my minimum acceptable rate due to cost of living in the Bay Area even if higher than the posted range Flexible--I am as interested in the mission of JobTrain as the posted salary range Unconcerned--The mission of JobTrain interests me and I can work within the posted range Can you provide proof of COVID vaccination (subject to applicable law)? * ACKNOWLEDGEMENT I understand and agree that: - Business needs may require, as a condition of continued employment, that I travel and/or work different positions, schedules, and/or overtime. - A background screening is required as a condition of employment. I agree to cooperate and assist in any such investigation. - If hired, I will comply with JobTrain\'s employment policies as they may change from time to time. - The information in this application, my resume, and any supplemental information is accurate, current, and complete. I understand that misstatements or omissions may result in consequences, including disqualification from further consideration and, if hired, termination of employment. - Employment at JobTrain is at will. No contrary representation or promises have been made to me. The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. I consent to be contacted over SMS/Text for this job. By providing your phone number you agree to receive informational text messages from JobTrain. Messages frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
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The Employment Specialist position is an integral part of the Career Center’s success and JobTrain’s more than 55 years of continuous expansion. This role is on the front lines of understanding one of the most dynamic job markets in the world and has shared responsibility for continuing to keep JobTrain on the cutting edge of workforce development in California and nationwide. This is an onsite role. Connect and guide
clients to the appropriate services and resources based on an in depth understanding of the breadth and scope of JobTrain services Work
one-on-one empathetically to build rapport and assess client needs and/or barriers to gaining employment Develop and co-create
Individualized Employment Service Plan in partnership with client (resume, career coaching) leveraging internal team / knowledge / network as needed Manage
a caseload of job seeking clients on a continuous basis (pre- and post-employment retention follow up to one year) Build and manage
interpersonal relationships with clients and employers and community partners Represent
JobTrain to complete outreach events: job fairs, workshops, employer events, 1-1, and large audiences Deliver and report
timely outcomes and program deliverables (internal / external) Conduct
cold calls as required with employers and recruiters Coordinate
job development activities with other organizations to support clients toward economic mobility Collaborate
with employment specialists and JobTrain staff to provide input / feedback to proactively and continuously improve the career center processes Qualifications
We strive to find candidates who have the qualifications for the role, but who are also aligned with our values of teamwork, community and leadership and have a commitment to advancing diversity, equity and inclusion. The specific qualifications for this role are listed below. Experience and / or Education
Proven experience with: Workforce development (LMI, labor force dynamics) as it relates to job placement and/or managing a caseload and/or account management or grant management experience. Direct experience working with specialized populations experiencing barriers to employment (ie: people experiencing homelessness, low-income/public assistance, justice engaged, long-term unemployment, mature workers, DV survivors, etc.) Required Knowledge, Skills, and Abilities
Ability to manage a caseload by assessing and meeting client employment needs, staying organized in follow up, documentation, and reporting job placements. Excellent customer service and client rapport-building skills by maintaining and modeling a professional demeanor while efficiently performing the required job duties. Communication skills, especially the ability to guide conversations and achieve employment goals effectively & efficiently. Facilitation and public speaking skills with the ability to deliver workshops in a variety of settings. Critical thinking through a lens of empathy, compassion, equity, innovation & inclusion. Understanding of grant funded programs, databases & reporting parameters. Broad familiarity with computer software and systems (i.e.: MS Suite, spreadsheets, meeting technology, etc.) Ability to work independently, autonomously and toward JobTrain’s mission and career center goals (i.e.: organization & task management, set and meet personal and professional goals, use adequate discernment). Must be able to travel to different sites as needed, within Santa Clara & San Mateo Counties, including evenings and weekends. Spanish highly preferred. COVID-19 Certification
JobTrain requires that all employees be fully vaccinated against COVID-19, except as required by law. Any employment offer will be contingent upon satisfactory proof that you are fully vaccinated from COVID-19, subject to reasonable accommodations for medical or religious reasons, and/or as otherwise required by applicable law. Compensation and Benefits
JobTrain offers a competitive pay and generous benefits package including affordable health insurance, dental insurance, vision, paid vacation, paid sick time, paid holidays, paid floating holidays, retirement program with employer match, long-term disability, life insurance and employee assistance program (EAP). The anticipated hiring range is $29.71 - $31.93 based upon the candidate\'s relevant skills and experience. To Apply
Please apply on our website at https://www.jobtrainworks.org/employment-opportunities/. We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process. JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin. Also, please note: Our focus is on local candidates, we do not offer relocation benefits. Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions). JobTrain will require the successful candidate to undergo a background check. Additional Information We want applicants who are interested in JobTrain’s mission, and we encourage you to attach a cover letter to explain why you are interested in JobTrain and how your experience matches with our needs. At JobTrain, we take the interview process very seriously. If you are selected to move through the process you should expect a couple of telephone screen calls and one or two Zoom / on-site interviews as part of the interview process. JobTrain is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Additionally, JobTrain does not discriminate against any employee or applicant for employment because of race, color, ethnic background, religion, gender, gender identity, gender expression, sexual orientation, age, marital status, physical or mental disability or national origin. Also, please note: Our focus is on local candidates, we do not offer relocation benefits. Successful candidates must have legal residency and work eligibility in the United States (per INS Form I-9 instructions). JobTrain will require the successful candidate to undergo a background check. What’s your citizenship / employment eligibility? * Are you 18 years of age or older? * LinkedIn Profile URL: Desired salary * Can you work evenings? Can you work overtime? If hired, can you present evidence of your US citizenship OR proof of your legal right to work for any employer in the United States?: * Are you able to perform the job duties for this role with or without a reasonable accommodation? *
Yes No Are you currently an employee or student of JobTrain? * What salary or salary range are you seeking? * Are your salary requirements firm or flexible? *
Firm--this is my minimum acceptable rate due to cost of living in the Bay Area even if higher than the posted range Flexible--I am as interested in the mission of JobTrain as the posted salary range Unconcerned--The mission of JobTrain interests me and I can work within the posted range Can you provide proof of COVID vaccination (subject to applicable law)? * ACKNOWLEDGEMENT I understand and agree that: - Business needs may require, as a condition of continued employment, that I travel and/or work different positions, schedules, and/or overtime. - A background screening is required as a condition of employment. I agree to cooperate and assist in any such investigation. - If hired, I will comply with JobTrain\'s employment policies as they may change from time to time. - The information in this application, my resume, and any supplemental information is accurate, current, and complete. I understand that misstatements or omissions may result in consequences, including disqualification from further consideration and, if hired, termination of employment. - Employment at JobTrain is at will. No contrary representation or promises have been made to me. The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more. I consent to be contacted over SMS/Text for this job. By providing your phone number you agree to receive informational text messages from JobTrain. Messages frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel.
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