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ROARK

Account Executive

ROARK, Ladera Ranch, California, United States, 92694

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The Opportunity This is a rare opportunity to step into a true leadership role within a growing commercial Property & Casualty insurance brokerage—without stepping into corporate bureaucracy.

Our client is intentionally building a firm where experienced professionals are trusted, heard, and empowered. Decisions are made close to the work. Clients are treated like long‑term partners. Strong performers are given real responsibility, not boxed into narrow lanes.

They are seeking a senior Account Executive to lead the Commercial P&C practice, serve as the anchor for client relationships, and set the standard for how service is delivered as the firm continues to grow.

Why Experienced Professionals Find This Appealing

You will lead, not just service

Your judgment matters more than rigid process

You’ll have visibility, influence, and autonomy

You won’t be buried under layers of management

You can build something and see the impact of your work

If you’ve succeeded in larger organisations but miss clarity, trust, and momentum—or if you’ve thrived in entrepreneurial environments and want a bigger seat at the table—this role is built for you.

The Role The Account Executive leads the Commercial P&C side of the brokerage, acting as the primary point of contact for key clients while partnering closely with 5–10 Producers. You will also lead and develop a service team of approximately 5 professionals, ensuring renewals run smoothly, clients feel supported, and internal execution stays strong.

This is a hands‑on, visible role for someone who enjoys ownership, coaching others, and delivering a high‑quality client experience without unnecessary complexity.

What You’ll Be Responsible For

Leading the Commercial P&C service function firmwide

Serving as the primary relationship owner for commercial clients

Owning the renewal process end‑to‑end, including strategy, timelines, negotiations, and presentations

Partnering with Producers to support renewals and new business

Managing, mentoring, and setting direction for a team of account managers/service professionals

Establishing service standards and ensuring consistent follow‑through

Overseeing policy documentation, endorsements, certificates, and carrier compliance

Maintaining clean, accurate records in Applied Epic

Improving workflows and processes to support growth—without adding red tape

What Success Looks Like

Clients feel confident, informed, and well cared for

Producers trust that renewals and service are handled proactively

The service team is clear on priorities and supported in their work

The Commercial P&C operation runs smoothly, even as the firm grows

Required Qualifications

10+ years of experience in Commercial Property & Casualty insurance

Active Property & Casualty insurance license

Advanced Applied Epic experience required (daily, hands‑on user)

Deep experience managing commercial renewals and client relationships

Proven ability to support multiple producers

Prior experience leading or mentoring service staff

Strong judgment, organization, and follow‑through

Preferred Background

Experience in a growing or entrepreneurial brokerage environment

Strong carrier relationships and market credibility

Experience working with middle‑market or complex commercial accounts

Next Steps This search is being conducted on a confidential basis. Qualified professionals are encouraged to apply directly via the provided link. Individuals selected for the next steps will be contacted to discuss the opportunity and the client in more detail.

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