Topgolf
Hospitality Manager - Events
at
Topgolf
Location: Cleveland, OH –
Salary:
$55,000.00 – $62,500.00
Responsibilities
Supervise the team in providing best‑in‑class service on a daily basis
Coach and develop the team and drive associate engagement
Uphold operating procedures, service and safety standards, especially guest satisfaction
Ensure all guest areas are staffed and functioning efficiently
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Edgy Spirit and Caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by manager
What We’re Looking For
5+ years of restaurant, hotel or golf course management experience, including at least 1 recent year as an Assistant General Manager or General Manager in a related environment
High school diploma or equivalent
Excellent communication, time management and organization skillsAbility to work on a team
Energy and enthusiasm
A high level of self‑awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods, including maneuvering stairs
Ability to obtain required licenses and certifications for your location
ADA Statement The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and prevents discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S.
Referrals increase your chances of interviewing at Topgolf by 2x.
#J-18808-Ljbffr
at
Topgolf
Location: Cleveland, OH –
Salary:
$55,000.00 – $62,500.00
Responsibilities
Supervise the team in providing best‑in‑class service on a daily basis
Coach and develop the team and drive associate engagement
Uphold operating procedures, service and safety standards, especially guest satisfaction
Ensure all guest areas are staffed and functioning efficiently
Demonstrate Topgolf's core values: Fun, One Team, Excellence, Edgy Spirit and Caring
Focus on business metrics to drive performance
Maximize profit and revenue
Perform other operational duties as assigned by manager
What We’re Looking For
5+ years of restaurant, hotel or golf course management experience, including at least 1 recent year as an Assistant General Manager or General Manager in a related environment
High school diploma or equivalent
Excellent communication, time management and organization skillsAbility to work on a team
Energy and enthusiasm
A high level of self‑awareness, receptivity to change and integrity
Ability to work in extreme weather conditions for extended periods
Availability to work varied shifts, including evenings, weekends and holidays
Ability to stand and walk for long periods, including maneuvering stairs
Ability to obtain required licenses and certifications for your location
ADA Statement The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and prevents discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our guests, associates, business partners, vendors, and the communities we serve.
Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Topgolf does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.
Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm your authorization to work in the U.S.
Referrals increase your chances of interviewing at Topgolf by 2x.
#J-18808-Ljbffr