XPO Logistics, Inc.
Specialist, AR Disputes - Hybrid - Entry Level
XPO Logistics, Inc., Fort Worth, Texas, United States, 76102
Specialist, AR Disputes - Hybrid - Entry Level
Requisition Id: 384471
Business Unit: Corporate
Location: North Richland Hills, TX, US, 76180
What you’ll need to succeed as a Specialist, AR Disputes at XPO
1 year of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
Excellent time management skills with a proven ability to meet deadlines
Critical thinking and problem-solving abilities
Clear and concise verbal and written communication skills; able to communicate with customers, associates and management in a professional manner
Preferred qualifications:
Bachelor's degree or equivalent related work or military experience
Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
Able to work independently and as a team with shared responsibilities
Prior experience in freight transportation or logistics environment
Demonstrated ability to follow up, multi-task and prioritize
Able to prioritize work toward department and company goals
About the Specialist, AR Disputes job Pay, benefits and more:
Competitive compensation package
Full health insurance benefits are available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day:
Investigate, research and resolve outstanding account receivable items
Audit and correct disputed invoices submitted by internal and external customers
Identify the root‑cause of billing disputes, report process deficiencies and recommend process improvements to create efficiencies and reduce errors
Analyze invoices for billing accuracy, and work with internal teams to ensure that revenue is applied correctly to invoices
Attend customer conference calls to discuss invoice disputes and solutions
Promptly respond to customer telephone and email inquiries
Prepare and submit coding requests
Review and interpret complex customer contracts and determine the applicable rule set for the invoicing
Act as a representative for XPO to ensure that the established Tariffs and Invoicing Policy is upheld during customer disputes
#LI-Hybrid
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here .
Nearest Major Market:
Dallas
Nearest Secondary Market:
Fort Worth
Job Segment:
Accounts Receivable, Accounts Payable, Entry Level, Finance
#J-18808-Ljbffr
Business Unit: Corporate
Location: North Richland Hills, TX, US, 76180
What you’ll need to succeed as a Specialist, AR Disputes at XPO
1 year of experience in accounting, invoicing or freight audit, OTC, accounts receivable or accounts payable
Excellent time management skills with a proven ability to meet deadlines
Critical thinking and problem-solving abilities
Clear and concise verbal and written communication skills; able to communicate with customers, associates and management in a professional manner
Preferred qualifications:
Bachelor's degree or equivalent related work or military experience
Proficient in Microsoft Office (Excel, Word, PowerPoint and Outlook) and other business applications
Able to work independently and as a team with shared responsibilities
Prior experience in freight transportation or logistics environment
Demonstrated ability to follow up, multi-task and prioritize
Able to prioritize work toward department and company goals
About the Specialist, AR Disputes job Pay, benefits and more:
Competitive compensation package
Full health insurance benefits are available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
9 paid company holidays
401(k) option with company match
Education assistance
What you’ll do on a typical day:
Investigate, research and resolve outstanding account receivable items
Audit and correct disputed invoices submitted by internal and external customers
Identify the root‑cause of billing disputes, report process deficiencies and recommend process improvements to create efficiencies and reduce errors
Analyze invoices for billing accuracy, and work with internal teams to ensure that revenue is applied correctly to invoices
Attend customer conference calls to discuss invoice disputes and solutions
Promptly respond to customer telephone and email inquiries
Prepare and submit coding requests
Review and interpret complex customer contracts and determine the applicable rule set for the invoicing
Act as a representative for XPO to ensure that the established Tariffs and Invoicing Policy is upheld during customer disputes
#LI-Hybrid
About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre‑employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here .
Nearest Major Market:
Dallas
Nearest Secondary Market:
Fort Worth
Job Segment:
Accounts Receivable, Accounts Payable, Entry Level, Finance
#J-18808-Ljbffr