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Vertiv

Sales Support Coordinator

Vertiv, Lincoln, Nebraska, United States, 68511

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Sales Support Coordinator



Vertiv , Lincoln, NE

Job Description Sales Support Coordinator position in Lincoln, NE to manage and coordinate key relationships with Vertiv’s channel customers and internal stakeholders. The role will support channel’s most distinct customers, act as liaison, and act as a Project Coordinator for key channel customers from order through delivery. Responsibilities include end‑to‑end project management, issue resolution, and coordination with internal stakeholders.

Responsibilities

Single point of contact for named customers to address open orders, project rollouts, and issue escalation.

Assess customer requirements and coordinate with cross‑functional teams to build end‑to‑end project plans for phased rollouts.

Gather overall requirements to execute on the project (create project plan – start to finish).

Coordinate with internal teams to allocate inventory, coordinate buyouts, fulfillment, and deliver.

Lead alignment of overall project plan with sales, operations, services/deployment, and customer.

Partner with LVO/Field Offices or Services Deployment to incorporate installation, start‑up and commission resources into overall project plan.

Lead escalations and risk mitigation for potential slippage; including inventory.

Handle multiple orders or projects simultaneously across customer sites, applications, factories, etc.

Minimum Job Qualifications

1‑3 years customer service experience or leading deployment‑related projects.

Ability to work in a fast‑paced work environment; strong organizational skills.

Good communication skills and influence with/without authority.

Preferred Qualifications

Some science or tech/engineering background preferred.

Skilled in various Microsoft programs.

Education and Certifications

High school diploma; Bachelor’s degree preferred.

Physical Requirements

No Special Physical Requirements.

Environmental Demands

N/A.

Travel Time Required

0%.

About Vertiv Vertiv is a global leader in mission‑critical infrastructure technologies for data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, we deliver value to customers and create opportunities for employees.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity / expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com.

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