Beaudry Oil & Propane
Customer Service / Data Entry
Beaudry Oil & Propane, Elk River, Minnesota, United States, 55530
Description
The Lubricant Data Entry & Customer Service position is responsible for providing accurate, timely, and professional support to customers while ensuring precise entry and maintenance of lubricant orders, invoices, and related records. This role serves as a key point of contact for customer inquiries and works closely with sales, dispatch, and operations teams to support efficient order processing and customer satisfaction. The ideal candidate is detail-oriented, organized, and customer-focused, with the ability to manage multiple tasks in a fast-paced environment while maintaining data accuracy and compliance with company policies.
Schedule Monday–Friday, 20–24 hours per week
Work Location In-Office
Essential Duties And Responsibilities
Respond to customer inquiries regarding lubricant products, pricing, availability, and orders via phone, email, and internal systems
Accurately enter lubricant orders, deliveries, invoices, and customer information into company databases and internal systems
Verify order details, product specifications, quantities, and delivery information to ensure accuracy
Provide timely updates to customers on order status, delivery schedules, and service issues
Resolve customer questions, discrepancies, and concerns in a professional and efficient manner
Maintain accurate and organized records of customer interactions, orders, and transactions
Review data for errors, inconsistencies, or missing information and correct as needed
Collaborate with sales, dispatch, warehouse, and operations teams to ensure accurate fulfillment and customer satisfaction
Assist with invoicing support, documentation, and reporting related to lubricant sales and deliveries
Ensure compliance with company policies, procedures, and data security standards
Maintain a positive, customer-focused attitude in all interactions
Perform general administrative and data entry duties as assigned
Requirements MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma or GED required
Prior data entry or administrative experience preferred
Strong attention to detail and accuracy
Basic computer proficiency, including Microsoft Office (Excel, Word)
Ability to type efficiently and accurately
Strong organizational and time-management skills
Ability to handle confidential information with discretion
Ability to work independently and as part of a team
PHYSICAL DEMANDS AND WORK ENVIRONMENT An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Benefits MNSS, and 401(K).
Equal Opportunity/Affirmative Action Beaudry Oil is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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Schedule Monday–Friday, 20–24 hours per week
Work Location In-Office
Essential Duties And Responsibilities
Respond to customer inquiries regarding lubricant products, pricing, availability, and orders via phone, email, and internal systems
Accurately enter lubricant orders, deliveries, invoices, and customer information into company databases and internal systems
Verify order details, product specifications, quantities, and delivery information to ensure accuracy
Provide timely updates to customers on order status, delivery schedules, and service issues
Resolve customer questions, discrepancies, and concerns in a professional and efficient manner
Maintain accurate and organized records of customer interactions, orders, and transactions
Review data for errors, inconsistencies, or missing information and correct as needed
Collaborate with sales, dispatch, warehouse, and operations teams to ensure accurate fulfillment and customer satisfaction
Assist with invoicing support, documentation, and reporting related to lubricant sales and deliveries
Ensure compliance with company policies, procedures, and data security standards
Maintain a positive, customer-focused attitude in all interactions
Perform general administrative and data entry duties as assigned
Requirements MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
High school diploma or GED required
Prior data entry or administrative experience preferred
Strong attention to detail and accuracy
Basic computer proficiency, including Microsoft Office (Excel, Word)
Ability to type efficiently and accurately
Strong organizational and time-management skills
Ability to handle confidential information with discretion
Ability to work independently and as part of a team
PHYSICAL DEMANDS AND WORK ENVIRONMENT An employee must meet the physical demands described here to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities this position requires include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.
NOTE This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to accommodate individuals with disabilities reasonably. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to their health, safety, or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at-will” relationship.
Benefits MNSS, and 401(K).
Equal Opportunity/Affirmative Action Beaudry Oil is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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