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Bank of America

Relationship Banker - Los Angeles Downtown area Mandarin or Cantonese Required

Bank of America, Los Angeles, California, United States, 90079

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Overview Job Description:

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.

We’re devoted to being a diverse and inclusive workplace for everyone.

We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well‑being.

Bank of America believes in the importance of working together and offering flexibility to our employees.

We use a multi‑faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow, and make an impact, along with the power to make a difference.

Join us!

Responsibilities

Executes the bank's risk culture and strives for operational excellence.

Builds relationships with clients to meet financial needs.

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

Grows business knowledge and network by partnering with experts in small business, lending, and investments.

Manages financial center traffic, appointments, and outbound calls effectively.

Drives the client experience.

Manages cash responsibilities.

Required Qualifications

An enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

Collaborates effectively to get things done, building and nurturing strong relationships.

Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.

Confident in identifying solutions for new and existing clients based on their needs.

Communicates effectively and confidently, and is comfortable engaging all clients.

Has the ability to learn and adapt to new information and technology platforms.

Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (ATM, online banking, mobile banking).

Applies strong critical thinking and problem‑solving skills to meet clients’ needs.

Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

Efficiently manages time and capacity.

Focuses on results, while acting in the best interest of the client.

Can be flexible to work weekends and or extended hours as needed.

Mandarin or Cantonese Required.

Desired Qualifications

Experience in financial services and knowledge of financial services industry, products and solutions.

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

Six months of cash handling experience.

Bachelor's Degree or business‑relevant Associate’s Degree such as business management, business administration or finance.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement High School Diploma / GED / Secondary School or equivalent.

Shift & Hours 1st shift (United States of America) – 40 hours per week.

Pay and Benefits

Pay range: $25.00 – $27.88 hourly (based on experience, education, and skill set).

Compensation is a base salary; this role is not incentive eligible.

Benefits eligible: industry‑leading benefits, paid time off, resources and support to help employees make a genuine impact.

Legal Notice The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC.

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