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Bank of America

Relationship Banker - San Diego South

Bank of America, Chula Vista, California, United States, 91911

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Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and appropriate flexibility based on role‑specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

Execute the bank's risk culture and strive for operational excellence.

Build relationships with clients to meet financial needs.

Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

Grow business knowledge and network by partnering with experts in small business, lending, and investments.

Manage financial center traffic, appointments, and outbound calls effectively.

Drive the client experience.

Manage cash responsibilities.

Job Expectations

Have deep conversations with clients to gain in‑depth knowledge of the financial and life priorities and connect clients to solutions that meet their financial goals.

Required Qualifications

Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client.

Collaborate effectively to get things done, building and nurturing strong relationships.

Display passion, commitment, and drive to deliver an experience that improves clients’ financial lives.

Confident in identifying solutions for new and existing clients based on their needs.

Communicate effectively and confidently, and be comfortable engaging all clients.

Learn and adapt to new information and technology platforms.

Educate clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking).

Apply strong critical thinking and problem‑solving skills to meet clients’ needs.

Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

Manage time and capacity efficiently.

Focus on results while acting in the best interest of the client.

Be flexible to work weekends and/or extended hours as needed.

Desired Qualifications

Experience in financial services and knowledge of financial services industry, products and solutions.

One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.

Six months of cash handling experience.

Bachelor’s Degree or business‑relevant Associate’s Degree such as business management, business administration or finance.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent.

Pay and Benefits Pay range: $25.00 – $27.88 hourly, base salary only, no incentive eligibility. This role is compensated with a base salary and is not incentive eligible. Benefits: Industry‑leading benefits, paid time off, resources and support to employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Shift 1st shift (United States of America)

Hours Per Week 40

EEO Statement The following laws or regulations restrict or prohibit the hiring of individuals with certain specified criminal history for the position: FDIC/loan Originator.

Location US - CA - Bonita, US - CA - Chula Vista (multiple locations).

Note:

The specific Financial Center location will be based on business needs and reasonable commuting distance from the applicant’s home.

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