Rapid IT Help Desk Analyst — Remote Fixes & NOC Alerts

A technology service provider in the United States seeks a Help Desk Analyst to provide technical support and customer care. Responsibilities include troubleshooting hardware/software issues and communicating with users via email and telephone. The ideal candidate has a high school diploma and strong interpersonal skills, with a preference for CompTIA or Microsoft certifications. A positive, service-oriented attitude is essential for success in this role. #J-18808-Ljbffr