ManpowerGroup Global, Inc. is hiring: UX/UI Designer & Researcher in Washington

Position: UX/UI Designer and Researcher Location: Washington, DC (metro accessible) Duration: 5 month plus contract Hybrid: 3 days/week onsite About the Role: We are seeking a seasoned UX/UI Designer and Researcher to lead a focused user research initiative supporting the modernization of two key HR systems. This role is central to gathering early user feedback through structured focus groups and translating insights into actionable recommendations for system design and experience improvements. Key Responsibilities: Research Planning & Design Define clear learning goals and research objectives aligned with project outcomes. Develop session scripts, discussion guides, and in-session polling activities. Coordinate logistics for focus groups. Moderation & Data Collection Lead and moderate all focus group sessions using Microsoft Teams. Ensure sessions are recorded and leverage Client's AI tools for transcription and data collation. Apply best practices in qualitative research to elicit meaningful insights. Analysis & Reporting Synthesize findings across all sessions into structured reports for each HR system. Prepare an executive summary and presentation tailored for senior management. Highlight user pain points, opportunities for improvement, and design recommendations. Required Qualifications: Proven experience conducting UX/UI research and design in enterprise or institutional settings. Strong moderation and interview skills, with the ability to guide conversations and probe effectively. Expertise in focus group facilitation, qualitative data analysis, and reporting. Familiarity with remote research tools (e.g., Microsoft Teams, Miro, Dovetail, etc.). Experience working with AI-assisted data collation tools is a plus. Excellent communication and presentation skills, especially in delivering insights to non-design stakeholders. Core Competencies: Empathy & User-Centered Thinking – Ability to understand diverse user needs and translate them into actionable insights. Analytical Rigor – Skilled in identifying patterns, themes, and implications from qualitative data. Stakeholder Engagement – Comfortable interacting with cross-functional teams and presenting to leadership. Attention to Detail – High standards for documentation, reporting, and deliverable quality. Time Management – Ability to deliver all research activities within a tight 5-week timeline. Deliverables: Research plan and session materials Moderated focus group sessions (recorded) Collated and analyzed data Two system-specific reports Executive summary and presentation deck #J-18808-Ljbffr En Español: Posición: Diseñador de UX/UI e Investigador Ubicación: Washington, DC (accesible por metro) Duración: 5 meses más contrato Híbrido: 3 días/semana en el lugar Sobre el papel: Buscamos un diseñador y investigador experimentado de UI/UI para liderar una iniciativa de investigación centrada en el usuario que apoye la modernización de dos sistemas clave de recursos humanos. Esta función es central para recopilar retroalimentación temprana de los usuarios a través de grupos de enfoque estructurados y traducir las sesiones de grupo de foco utilizando Microsoft Teams. Asegurarse de que se registren y aprovechen las herramientas de IA del cliente para la transcripción y la recopilación de datos. Aplicar las mejores prácticas en la investigación cualitativa para obtener conocimientos significativos. Analizar y Reportar Sintetizar los hallazgos en todos los períodos de sesiones en informes resumidos para el sistema de recursos humanos. Desarrollar un resumen de partes interesadas y una presentación adaptada para el grupo de pensamiento. Atención a los datos del usuario, la mejora de los requisitos de datos del equipo ejecutivo, la presentación de informes de datos y las recomendaciones de trabajo de los equipos de investigación de alta definición y de trabajo, la aplicación de las mejores técnicas de investigación para obtener información significativa.