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The Joint Chiropractic

Front Desk Sales Associate

The Joint Chiropractic, Stamford, Connecticut, United States, 06925

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Full job description

Location: The Joint Chiropractic – Stamford

The Joint Chiropractic – Stamford is hiring a Part-Time Front Desk Sales Associate to join our team.

If you are high-energy, outgoing, personable, and self-motivated you might be a great fit for this position!

In this role you will be the face of our clinic.

Your primary responsibility is to enroll new patients in our membership plans and packages by confidently educating them about our practice and the wellness benefits of routine Chiropractic care.

You will actively follow up on leads, maintain our relationship with current patients, and help retain our existing patient base.

While at the front desk you will welcome and engage with new and existing patients, manage calls and payments, and answer questions, manage patient flow, and ensure return visits.

What You’ll Do

Be the first point of contact for patients: Welcome patients, create rapport, and deliver exceptional customer service

In partnership with our Chiropractors, present and enroll patients in memberships and packages — with confidence, clarity, and enthusiasm

Maintain a Patient-First approach to everything you do

Consistently meet and exceed sales objectives

Input patient information and maintain accurate records

Manage daily clinic operations: phones, check-ins/check-outs, scheduling, and payment processing

Confidently respond to patient questions (pricing, insurance, cancellations, policies)

Re-engage inactive members and encourage retention

Keep the clinic organized, clean, and welcoming

Create and maintain partnership with clinic Chiropractors, managers, and other staff

What We’re Looking For

Sales-driven mindset.

Membership enrollment and retention is your top priority

Minimum 1 year of sales experience (retail, hospitality, fitness, or service industry) with proven results

Outgoing, upbeat communicator who can confidently build trust

Highly organized with strong attention to detail

Customer service focused with excellent interpersonal skills

Comfortable handling phones, computers, and point-of-sale systems

Bilingual in Spanish/English is a plus

Understanding of or experience with the benefits of chiropractic care is a strong plus

Health-conscious and committed to a wellness lifestyle

Available to work during business hours, including Saturdays

Schedule

Part-Time: Days & Hours TBD

General clinic hours:

Monday–Friday: 10 AM–7 PM

Saturday: 10 AM–5 PM

Why Join Us

Hourly pay ($18/hr.-$20/hr.) + bonus potential

Free or discounted chiropractic care

Opportunities for growth

Meaningful work helping patients commit to better health

About The Joint Chiropractic

The Joint Chiropractic is the nation’s largest network of chiropractic clinics, revolutionizing access to care with convenient, affordable services. With almost 1000 locations nationwide and millions of patient visits annually, The Joint is a leader in retail healthcare and wellness.

This position is with a franchisee-owned clinic. Franchisees set their own terms of employment, including wages and benefits.

If you are competitive, love sales, and want to be rewarded for your success — apply today to join our team at The Joint Chiropractic - Stamford!

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