Aston Carter
Order Entry Specialist
We are seeking a skilled Order Entry Specialist to join our team. In this role, you will be responsible for entering customer orders, handling inquiries, and tracking order progress using SAP. You will play a crucial role in communicating information between sales representatives, manufacturing personnel, and customers, ensuring smooth operations for our made-to-order products. Responsibilities Enter orders placed by customers and answer/research customer inquiries. Track orders through SAP and communicate problems/information between sales representatives, manufacturing personnel, and customers. Generate deliveries and coordinate with the warehouse on shipments for large orders. Interact with external and internal customers to provide information in response to inquiries about products and services. Manage more complex territories and may solicit the sale of new products. Essential Skills 2-4 years of experience in order entry/customer service in a call center setting. Experience working with a CRM, preferably Salesforce. Proficiency in SAP is highly desirable. Strong skills in Microsoft Excel. Additional Skills & Qualifications High school diploma or equivalent required; Associate's or technical degree preferred. Regular and predictable on-site attendance. Work Environment This position is based in a call center environment, with training hours from Monday to Friday, 8 AM to 4:30 PM for approximately 6-8 weeks. The work shift will be either 9 AM to 5:30 PM or 9:30 AM to 6 PM, including a half-hour lunch break. The role includes remote work on Mondays and Fridays, and on-site presence from Tuesday to Thursday, with a trainer guiding you through the initial training period. Job Type & Location This is a Contract to Hire position based out of Allentown, PA. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Allentown, PA. Application Deadline This position is anticipated to close on Jan 19, 2026.
We are seeking a skilled Order Entry Specialist to join our team. In this role, you will be responsible for entering customer orders, handling inquiries, and tracking order progress using SAP. You will play a crucial role in communicating information between sales representatives, manufacturing personnel, and customers, ensuring smooth operations for our made-to-order products. Responsibilities Enter orders placed by customers and answer/research customer inquiries. Track orders through SAP and communicate problems/information between sales representatives, manufacturing personnel, and customers. Generate deliveries and coordinate with the warehouse on shipments for large orders. Interact with external and internal customers to provide information in response to inquiries about products and services. Manage more complex territories and may solicit the sale of new products. Essential Skills 2-4 years of experience in order entry/customer service in a call center setting. Experience working with a CRM, preferably Salesforce. Proficiency in SAP is highly desirable. Strong skills in Microsoft Excel. Additional Skills & Qualifications High school diploma or equivalent required; Associate's or technical degree preferred. Regular and predictable on-site attendance. Work Environment This position is based in a call center environment, with training hours from Monday to Friday, 8 AM to 4:30 PM for approximately 6-8 weeks. The work shift will be either 9 AM to 5:30 PM or 9:30 AM to 6 PM, including a half-hour lunch break. The role includes remote work on Mondays and Fridays, and on-site presence from Tuesday to Thursday, with a trainer guiding you through the initial training period. Job Type & Location This is a Contract to Hire position based out of Allentown, PA. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan
Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Allentown, PA. Application Deadline This position is anticipated to close on Jan 19, 2026.