JPMorganChase
Sr Product Associate - (CAE) Mobile and Web Discoverability
JPMorganChase, New York, New York, us, 10261
Sr Product Associate - (CAE) Mobile and Web Discoverability
Join to apply for the
Sr Product Associate - (CAE) Mobile and Web Discoverability
role at
JPMorganChase
This range is provided by JPMorganChase. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $99,750.00/yr - $150,000.00/yr
Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Customer Acquisition Experiences (CAE), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. As part of CAE, you’ll developing experiences that empower customers to discover and select the right financial products or services that meet their needs, while exceeding acquisition goals. Collaboration with multiple partners across Product, Design, Tech, and Marketing will be essential to develop a unified customer experience and E2E journey from discovery into application.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Support ongoing partner/stakeholder management with our lines of business and horizonal partners, securing alignment on roadmap, providing updates on progress and sharing out results/performance
Manage Confluence documentation – including a living evergreen repository of our current state
Participate in technical desk checks with engineers in order to iterate on requirements and acceptance criteria; complete UAT testing and be accountable for defect management
Own the post-production validation of implemented features and capabilities.
Participate in monthly control checks, ensuring continued feature/capability accuracy either through automation or manual checks
Participate in the recurring Agile ceremonies of aligned scrum teams:
Daily standup
Epic refinement
Story refinement
Desk check review
PO sign-offs
Defect review sessions
Sprint reviews
Sprint retrospectives
Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Preferred Qualifications, Capabilities, And Skills
Experience with API-based designs, microservices, web services
Ability to read code (React JS) and API service definitions in order to understand existing system behavior
Web service and database technologies; appreciation of responsive web design
Experience of working with JIRA, Adobe Experience Manager, and Figma
Understanding of Quality Assurance best practices and various types of testing
Demonstratable experience with writing in Gherkin
Experience with AI capabilities & driving product delivery efficiencies
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at JPMorganChase by 2x
#J-18808-Ljbffr
Sr Product Associate - (CAE) Mobile and Web Discoverability
role at
JPMorganChase
This range is provided by JPMorganChase. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $99,750.00/yr - $150,000.00/yr
Job Description Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations. As a Senior Product Associate in Customer Acquisition Experiences (CAE), you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. As part of CAE, you’ll developing experiences that empower customers to discover and select the right financial products or services that meet their needs, while exceeding acquisition goals. Collaboration with multiple partners across Product, Design, Tech, and Marketing will be essential to develop a unified customer experience and E2E journey from discovery into application.
Job Responsibilities
Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
Considers and plans for upstream and downstream implications of new product features on the overall product experience
Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
Writes the requirements, epics, and user stories to support product development
Support ongoing partner/stakeholder management with our lines of business and horizonal partners, securing alignment on roadmap, providing updates on progress and sharing out results/performance
Manage Confluence documentation – including a living evergreen repository of our current state
Participate in technical desk checks with engineers in order to iterate on requirements and acceptance criteria; complete UAT testing and be accountable for defect management
Own the post-production validation of implemented features and capabilities.
Participate in monthly control checks, ensuring continued feature/capability accuracy either through automation or manual checks
Participate in the recurring Agile ceremonies of aligned scrum teams:
Daily standup
Epic refinement
Story refinement
Desk check review
PO sign-offs
Defect review sessions
Sprint reviews
Sprint retrospectives
Required Qualifications, Capabilities, And Skills
3+ years of experience or equivalent expertise in product management or a relevant domain area
Proficient knowledge of the product development life cycle
Experience in product life cycle activities including discovery and requirements definition
Developing knowledge of data analytics and data literacy
Preferred Qualifications, Capabilities, And Skills
Experience with API-based designs, microservices, web services
Ability to read code (React JS) and API service definitions in order to understand existing system behavior
Web service and database technologies; appreciation of responsive web design
Experience of working with JIRA, Adobe Experience Manager, and Figma
Understanding of Quality Assurance best practices and various types of testing
Demonstratable experience with writing in Gherkin
Experience with AI capabilities & driving product delivery efficiencies
About Us Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans
Seniority level Not Applicable
Employment type Full‑time
Job function Other
Referrals increase your chances of interviewing at JPMorganChase by 2x
#J-18808-Ljbffr