IMG Academy
Global Sales Liaison
Join to apply for the
Global Sales Liaison
role at
IMG Academy .
About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on‑campus and online experiences:
Boarding school and camps, via a state‑of‑the‑art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance.
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches.
Position Summary IMG Academy is making efforts to grow the marketing presence and increase student referrals by means of enhancing the on‑campus experience of current students. This position will be a liaison with international customers, focusing on our marketing and outreach programs across multiple regions to promote IMG Academy and its suitability for the international athlete. While playing a key role in bridging communication between our sales team, customers, and other internal departments to ensure seamless sales operations.
Position Responsibilities
Work closely with the Global Sales Director (Bradenton, Florida) to identify any possible needs for international customers on campus.
Properly and effectively use the necessary CRM software to track pipeline, arrival reports, new enrollment, scheduled follow‑ups and records of pertinent notes for each customer.
Receive new enrollment information from the Head of International Markets to prepare for the arrival of international students.
Provide advice and consultations to our marketing professionals on how to promote the Academy in the international market, combining American marketing principles with international cultural affinities.
Develop material and web content designed to appeal to visitors to our international language website and promote the Academy programs.
Maintain a comprehensive and organized contact list for all international customers.
Build an international community for parents by creating communication channels, weekly updates, international cultural events and identifying international influencer parents for further recommendations.
Create and provide daily updates with pictures and videos from current enrolled students and campers.
Assist in developing media communications and press releases to promote the Academy internationally.
Work with the existing international student base focusing on their quality‑of‑life issues and interceding on their behalf as needed in their daily encounters while attending the Academy to ensure they have a positive experience and are able to promote the experience back home when they return.
Support international customers and their families through the check‑in process, campus tours, cultural adjustments, language barriers and assistance in daily needs when necessary.
Serve as a liaison between international customers and their parents with coaches and experts, and educate customers about terminology, features and benefits of camp programs.
Collect customers’ feedback and share with the Head of International Markets on a weekly basis as part of shaping the overall program for marketability in the international markets.
Work with other departments such as the Student Activities department to coordinate upcoming events, international cultural activities and promote these events within the community.
Work with international customers to determine needs and expectations while making expert recommendations to maximize the customer’s experience, which will then be used as a reference for future programs.
Establish and maintain relationships with the athletic communities internationally.
Coach the Sales staff in effective communication with our international customer base, helping them to focus on issues that are of concern to those families that might differ from issues that concern our international families.
Provide support and cover for other advisors including tours with prospective families, teams, groups, and at times language translations.
Serve as point of contact for customers and their families.
Serve as the point of contact for the customer for the duration of camp as well as post‑camp.
Act as a liaison between staff and campers specifically when they have concerns about the overall training experience.
Maintain close relationship with the Camp Director to generate beneficial outcomes for both the camper and IMG Academy.
Assist with the management of incoming/outgoing communications, including confidential information, calendars, planning/scheduling of meetings, conference calls, etc.
Assist with scheduling of building conference rooms, times and attendees.
Assist with sales presentations, PowerPoint, Excel sheets, etc.
Adhere to all company policies, procedures and business ethic codes.
Other duties as assigned.
Knowledge, Skills & Abilities
Marketing, Sports Marketing, Sports Management or related business majors preferred.
1‑2 years of sales or service experience.
General knowledge of sports and athletics.
Proficient in PowerPoint, Excel and Word.
Ability to collaborate, build relationships, and communicate positively and professionally with all internal and external constituents.
Excellent written and verbal communication skills.
Firm commitment to confidentiality and respect for sensitive information.
Attention to detail.
Efficient time management.
Bilingual preferred (Spanish or/and Portuguese).
Physical Demands and Work Environment
Ability to work flexible hours to include nights, weekends and holidays is required.
Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
Should be able to handle outdoor temperatures for a reasonable period of time.
Must be able to move around campus which includes gym, turf, fields, etc.
Background Requirements
Requires a background check upon offer.
Requires a drug test upon offer.
Benefits
Comprehensive Medical, Dental and Vision.
Flexible Spending Account and Health Savings Account options.
401k with an Employer Match.
Short Term and Long Term Disability.
Group and Supplemental Life & AD&D.
Gym Discount Program.
Pet Insurance.
Wellbeing Program.
and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get To Know Us Better www.imgacademy.com
www.imgacademy.com/careers
Job Details
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Business Development and Sales
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr
Global Sales Liaison
role at
IMG Academy .
About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on‑campus and online experiences:
Boarding school and camps, via a state‑of‑the‑art campus in Bradenton, Fla.
Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance.
Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches.
Position Summary IMG Academy is making efforts to grow the marketing presence and increase student referrals by means of enhancing the on‑campus experience of current students. This position will be a liaison with international customers, focusing on our marketing and outreach programs across multiple regions to promote IMG Academy and its suitability for the international athlete. While playing a key role in bridging communication between our sales team, customers, and other internal departments to ensure seamless sales operations.
Position Responsibilities
Work closely with the Global Sales Director (Bradenton, Florida) to identify any possible needs for international customers on campus.
Properly and effectively use the necessary CRM software to track pipeline, arrival reports, new enrollment, scheduled follow‑ups and records of pertinent notes for each customer.
Receive new enrollment information from the Head of International Markets to prepare for the arrival of international students.
Provide advice and consultations to our marketing professionals on how to promote the Academy in the international market, combining American marketing principles with international cultural affinities.
Develop material and web content designed to appeal to visitors to our international language website and promote the Academy programs.
Maintain a comprehensive and organized contact list for all international customers.
Build an international community for parents by creating communication channels, weekly updates, international cultural events and identifying international influencer parents for further recommendations.
Create and provide daily updates with pictures and videos from current enrolled students and campers.
Assist in developing media communications and press releases to promote the Academy internationally.
Work with the existing international student base focusing on their quality‑of‑life issues and interceding on their behalf as needed in their daily encounters while attending the Academy to ensure they have a positive experience and are able to promote the experience back home when they return.
Support international customers and their families through the check‑in process, campus tours, cultural adjustments, language barriers and assistance in daily needs when necessary.
Serve as a liaison between international customers and their parents with coaches and experts, and educate customers about terminology, features and benefits of camp programs.
Collect customers’ feedback and share with the Head of International Markets on a weekly basis as part of shaping the overall program for marketability in the international markets.
Work with other departments such as the Student Activities department to coordinate upcoming events, international cultural activities and promote these events within the community.
Work with international customers to determine needs and expectations while making expert recommendations to maximize the customer’s experience, which will then be used as a reference for future programs.
Establish and maintain relationships with the athletic communities internationally.
Coach the Sales staff in effective communication with our international customer base, helping them to focus on issues that are of concern to those families that might differ from issues that concern our international families.
Provide support and cover for other advisors including tours with prospective families, teams, groups, and at times language translations.
Serve as point of contact for customers and their families.
Serve as the point of contact for the customer for the duration of camp as well as post‑camp.
Act as a liaison between staff and campers specifically when they have concerns about the overall training experience.
Maintain close relationship with the Camp Director to generate beneficial outcomes for both the camper and IMG Academy.
Assist with the management of incoming/outgoing communications, including confidential information, calendars, planning/scheduling of meetings, conference calls, etc.
Assist with scheduling of building conference rooms, times and attendees.
Assist with sales presentations, PowerPoint, Excel sheets, etc.
Adhere to all company policies, procedures and business ethic codes.
Other duties as assigned.
Knowledge, Skills & Abilities
Marketing, Sports Marketing, Sports Management or related business majors preferred.
1‑2 years of sales or service experience.
General knowledge of sports and athletics.
Proficient in PowerPoint, Excel and Word.
Ability to collaborate, build relationships, and communicate positively and professionally with all internal and external constituents.
Excellent written and verbal communication skills.
Firm commitment to confidentiality and respect for sensitive information.
Attention to detail.
Efficient time management.
Bilingual preferred (Spanish or/and Portuguese).
Physical Demands and Work Environment
Ability to work flexible hours to include nights, weekends and holidays is required.
Ability to lift, move, push and pull equipment or boxes in excess of 40lbs.
Should be able to handle outdoor temperatures for a reasonable period of time.
Must be able to move around campus which includes gym, turf, fields, etc.
Background Requirements
Requires a background check upon offer.
Requires a drug test upon offer.
Benefits
Comprehensive Medical, Dental and Vision.
Flexible Spending Account and Health Savings Account options.
401k with an Employer Match.
Short Term and Long Term Disability.
Group and Supplemental Life & AD&D.
Gym Discount Program.
Pet Insurance.
Wellbeing Program.
and more!
Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Get To Know Us Better www.imgacademy.com
www.imgacademy.com/careers
Job Details
Seniority level:
Entry level
Employment type:
Full‑time
Job function:
Business Development and Sales
IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr