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On Q Home Loans

Loan Officer Sales Assistant (Mortgage)

On Q Home Loans, Columbia, South Carolina, United States

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This range is provided by On Q Home Loans. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $45,000.00/yr - $50,000.00/yr

Additional compensation types Annual Bonus

Director of Recruiting and Executive Thought Leader At On Q Home Loans, we’re not just in the mortgage business, we’re in the business of

moving fast, thinking BIG, and saying yes . Speed isn’t just something we offer, it’s the

foundation

of how we operate, from first touch to final approval. We believe the mortgage process should feel as seamless and modern as the world we live in and we’re building the tools, systems, and team to make that vision a reality.

Our goal is simple and

bold :

Create real certainty in a process that’s often anything but.

That means quicker answers, clearer communication, and a lending experience that moves at the pace of your life. Our goal is to build a world where your mortgage approval happens the same day you apply. Instant decisions, real certainty – powered by technology and built for speed!

We invest in the

best people , because we know the right team changes everything. We foster a culture of collaboration, innovation, and excellence, where ideas move fast and results follow. With over

648 loan products ,

elite-level pricing , and a tailored, tech-powered process, we help you stay competitive, close confidently, and win more deals.

You’re never just a number here.

You’re the VIP.

Let’s build the future of home lending - together.

What's the Role? Responsible for providing administrative, marketing and sales support to one or more designated Loan Officers. Acts as point of contact for borrower, obtains loan documentation and reviews for completeness and accuracy, prepares file for processing and follows through to closing.

Responsibilities

Assists in obtaining necessary documentation from borrowers and reviewing for completeness and accuracy.

Answers customer inquiries and interfaces with Mortgage Consultant (MC’s).

Completes data inquiry and enters into Encompass.

Assists in providing independent assessment of credit risk by examining individual credit/loan application for adherence to guidelines, policies and procedures determined by investor.

Assists with pipeline management reviews with Processors and MC’s; monitors rate expirations; follows up with appraisal and title orders.

Keeps MC’s updated on status and identifies issues needing MC’s attention.

Assists with Client Database management.

Prepares and distributes sales/marketing materials to referral sources and clients.

Understands and adheres to federal regulations, including Reg B, Reg C, Reg X and Reg Z.

Prepares file for submission to Processing.

Reviews Doc Order Request for accuracy and approval.

May review pre-audit for accuracy.

Follows file from start to successful close of escrow.

Other duties as assigned.

Qualifications Education

Bachelor’s degree preferred or high school graduate with equivalent experience.

Experience

Minimum 2 years’ experience in financial or mortgage banking sales work environment.

Knowledge, Skills and/or Abilities

Excellent customer service skills, with the ability to respond professionally to inquiries and complaints from internal and external customers.

Knowledge of mortgage process, guidelines, regulations and automated underwriting systems.

Effective written and verbal communication skills.

Computer proficiency using Microsoft Office suite of products.

Familiarity with Encompass and Optimal Blue preferred.

Strong time management skills, including ability to accurately prioritize and handle multiple tasks simultaneously.

Ability to read, analyze and interpret financial documents; ability to manually calculate figures and amounts such as payments, interest, discounts, upfront MI, funding fee, MI.

Licenses and Certifications

Loan Originator license in state(s) where position assists with origination of mortgage loans, or ability and willingness to obtain appropriate license(s) within first 60 to 90 days of hire into position (depending on state’s processing time).

Location : Hybrid, 2/3 days per week in our Greenville, SC once acclimated to the role

Seniority level Associate

Employment type Full-time

Job function Administrative, Customer Service, and Sales

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