Tapestry, Inc.
Temporary Sales Associate for - Woodstock, GA, US - location
Tapestry, Inc., Woodstock, Georgia, United States, 30189
Temporary Sales Associate
Coach
Woodstock, GA, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible.
Job Description The Sales Associate role is an integral part of the store’s overall success and efficiency, demanding direct attention to our brand commitment when servicing customers and driving results. The Associate upholds Coach’s Service and Selling Models, creates a positive first impression, builds ongoing customer relationships through a personalized experience, and leaves a lasting impression.
Sales Floor Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short‑ and long‑term strategies to achieve personal metrics and performance goals
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
Represents Coach as a brand ambassador
Demonstrates Coach’s Selling and Service expectations at all times
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs
Sensitive to customers’ needs and tailors approach by reading cues
Attends to the unique and individual shopping needs of each customer
Works with multiple customers simultaneously and breaks away as appropriate
Follows up with customers consistently and genuinely to influence/close the sale
Flexes personal selling techniques to contribute to overall store financial results
Builds lasting and loyal relationships with customers
Leverages Coach’s tools and technology to support relationship building and clienteling efforts
Creates enthusiasm and positivity for a shared vision and mission
Promotes and endorses a team selling environment
Fosters an environment of teamwork, trust and collaboration with internal and external customers
Remains solution oriented; is adaptable and flexible to changing business and store needs
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
Operations Responsibilities
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
Maintains a clean and tidy selling floor at all times
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
Replenishes inventory on sales floor as needed
Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards both in the stockroom and on the sales floor
Supports cash‑wrap when needed to process purchases, returns and exchanges
Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
Effectively helps to prepare store by organizing functional areas, performs routine cleaning, and maintains visual merchandising expectations
Competencies
Drive For Results : Can be counted on to exceed goals successfully, consistently one of the top performers, very bottom‑line oriented, steady push for results.
Customer Focus : Dedicated to meeting expectations of internal and external customers, gathers first‑hand customer information, establishes and maintains effective relationships, gains trust and respect.
Creativity : Generates new and unique ideas, connects previously unrelated notions, original and value‑added in brainstorming settings.
Interpersonal Savvy : Relates well to all kinds of people, builds rapport, uses diplomacy and tact, diffuses high‑tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems, adaptable, experiments, enjoys challenge of unfamiliar tasks, grasps underlying structure of tasks.
Perseverance : Pursues with energy, drive, does not give up before finishing, especially in face of setbacks.
Dealing with Ambiguity : Copes with change, shifts gears comfortably, acts without full picture, handles risk and uncertainty.
Additional Requirements
Experience : 1–3 years of previous sales experience, preferably in luxury retail service environment; current knowledge of fashion trends and competition.
Education : High school diploma or equivalent; college degree preferred.
Technical : Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet), use walkie‑talkie, read price and product release sheets.
Physical : Ability to execute at a fast pace, communicate effectively, maneuver sales floor, work shelves and stockroom, lift up to 25 pounds routinely, lift up to 50 pounds for product shipment/transfers.
Schedule : Ability to meet Coach Scheduling & Availability Expectations, including flexible schedule, nights, weekends, holidays and high‑traffic sales days.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Benefits and Compensation General Description of All Benefits: Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) savings plan and take paid time off for wellness needs and vacations.
General Description of Other Compensation: Eligible employees will receive discounts on certain products and incentive compensation.
Equal Opportunity Statement Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration, without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Job Segment: Brand Ambassador, Retail Sales, Outside Sales, Asset Protection, Temporary, Marketing, Retail, Sales, Contract
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Woodstock, GA, US
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.
Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible.
Job Description The Sales Associate role is an integral part of the store’s overall success and efficiency, demanding direct attention to our brand commitment when servicing customers and driving results. The Associate upholds Coach’s Service and Selling Models, creates a positive first impression, builds ongoing customer relationships through a personalized experience, and leaves a lasting impression.
Sales Floor Responsibilities
Understands organizational objectives and makes decisions that align with Company priorities
Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; creates personal sales and clienteling strategies in partnership with the management team.
Creates short‑ and long‑term strategies to achieve personal metrics and performance goals
Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
Represents Coach as a brand ambassador
Demonstrates Coach’s Selling and Service expectations at all times
Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
Drives business through sales strategies, clienteling, sourcing new customers and maintaining ongoing productive relationships with customers
Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition
Provides in‑depth product knowledge, including features, benefits, current offerings, and overall product value
Remains aware and is clearly able to communicate current pricing and promotional strategy to customers
Discusses product features and builds the sale by leveraging cross‑selling skills and abilities
Cross‑sells and encourages beneficial product add‑ons that relate to the customer’s shopping needs
Sensitive to customers’ needs and tailors approach by reading cues
Attends to the unique and individual shopping needs of each customer
Works with multiple customers simultaneously and breaks away as appropriate
Follows up with customers consistently and genuinely to influence/close the sale
Flexes personal selling techniques to contribute to overall store financial results
Builds lasting and loyal relationships with customers
Leverages Coach’s tools and technology to support relationship building and clienteling efforts
Creates enthusiasm and positivity for a shared vision and mission
Promotes and endorses a team selling environment
Fosters an environment of teamwork, trust and collaboration with internal and external customers
Remains solution oriented; is adaptable and flexible to changing business and store needs
Welcomes feedback and adapts behaviors as appropriate
Maintains a calm and professional demeanor at all times
Operations Responsibilities
Ensures all daily tasks are completed without negatively impacting service or Coach standards
Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
Maintains a clean and tidy selling floor at all times
Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
Replenishes inventory on sales floor as needed
Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards both in the stockroom and on the sales floor
Supports cash‑wrap when needed to process purchases, returns and exchanges
Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
Effectively helps to prepare store by organizing functional areas, performs routine cleaning, and maintains visual merchandising expectations
Competencies
Drive For Results : Can be counted on to exceed goals successfully, consistently one of the top performers, very bottom‑line oriented, steady push for results.
Customer Focus : Dedicated to meeting expectations of internal and external customers, gathers first‑hand customer information, establishes and maintains effective relationships, gains trust and respect.
Creativity : Generates new and unique ideas, connects previously unrelated notions, original and value‑added in brainstorming settings.
Interpersonal Savvy : Relates well to all kinds of people, builds rapport, uses diplomacy and tact, diffuses high‑tension situations comfortably.
Learning on the Fly : Learns quickly when facing new problems, adaptable, experiments, enjoys challenge of unfamiliar tasks, grasps underlying structure of tasks.
Perseverance : Pursues with energy, drive, does not give up before finishing, especially in face of setbacks.
Dealing with Ambiguity : Copes with change, shifts gears comfortably, acts without full picture, handles risk and uncertainty.
Additional Requirements
Experience : 1–3 years of previous sales experience, preferably in luxury retail service environment; current knowledge of fashion trends and competition.
Education : High school diploma or equivalent; college degree preferred.
Technical : Knowledge of cash register systems and basic computer skills (iPad/laptop, Mobile POS, Internet), use walkie‑talkie, read price and product release sheets.
Physical : Ability to execute at a fast pace, communicate effectively, maneuver sales floor, work shelves and stockroom, lift up to 25 pounds routinely, lift up to 50 pounds for product shipment/transfers.
Schedule : Ability to meet Coach Scheduling & Availability Expectations, including flexible schedule, nights, weekends, holidays and high‑traffic sales days.
Note: This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Benefits and Compensation General Description of All Benefits: Our company offers health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees can enroll in our 401(k) savings plan and take paid time off for wellness needs and vacations.
General Description of Other Compensation: Eligible employees will receive discounts on certain products and incentive compensation.
Equal Opportunity Statement Tapestry, Inc., parent company of the Coach brand, is an equal opportunity and affirmative action employer. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline, and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration, without regard to age, sex, sexual orientation, gender identity or expression, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally‑recognized protected basis prohibited by applicable law.
Job Segment: Brand Ambassador, Retail Sales, Outside Sales, Asset Protection, Temporary, Marketing, Retail, Sales, Contract
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