Comact Equipment Inc.
Overview
The main duties will include working under the supervision of the Inside Sales Manager. The inside parts sales representative will work with internal and external contributors to provide information and answers to requests, always keeping customer satisfaction in mind. Responsibilities
Receive and log customer requests in the ERP system. Prepare and send quotes and sales order confirmations to customers. Follow up with customers on previous quotes and inquiries. Provide information on products, equipment, and services. Identify and pursue new sales opportunities through inbound lead follow-up, outbound calls, and emails. Partner closely with Business Development and Outside Sales teams to drive parts sales growth. Communicate with internal departments to collect and validate information as needed. Respond to customer phone inquiries and resolve questions promptly. Handle additional tasks related to parts sales as required. Qualifications
Minimum of 3 years’ experience in inside sales preferred; other relevant experience will be considered. Knowledge of the sawmill industry or industrial components used in machine fabrication is a strong asset. Strong verbal and written communication skills. Proficiency with computer applications such as Word, Excel, AutoCAD, eDrawings, and other specialized software. Excellent multitasking, prioritization, and time management abilities. What we offer
Competitive compensation plan Full time, permanent position (40 hours/week)
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The main duties will include working under the supervision of the Inside Sales Manager. The inside parts sales representative will work with internal and external contributors to provide information and answers to requests, always keeping customer satisfaction in mind. Responsibilities
Receive and log customer requests in the ERP system. Prepare and send quotes and sales order confirmations to customers. Follow up with customers on previous quotes and inquiries. Provide information on products, equipment, and services. Identify and pursue new sales opportunities through inbound lead follow-up, outbound calls, and emails. Partner closely with Business Development and Outside Sales teams to drive parts sales growth. Communicate with internal departments to collect and validate information as needed. Respond to customer phone inquiries and resolve questions promptly. Handle additional tasks related to parts sales as required. Qualifications
Minimum of 3 years’ experience in inside sales preferred; other relevant experience will be considered. Knowledge of the sawmill industry or industrial components used in machine fabrication is a strong asset. Strong verbal and written communication skills. Proficiency with computer applications such as Word, Excel, AutoCAD, eDrawings, and other specialized software. Excellent multitasking, prioritization, and time management abilities. What we offer
Competitive compensation plan Full time, permanent position (40 hours/week)
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