Tether.io
Solutions Partner Manager (100% remote)
Tether.io, Villa Espana Colonia, Texas, United States
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Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting‑edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve‑backed tokens across blockchains. By harnessing blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Our product suite features the world’s most trusted stablecoin,
USDT , alongside pioneering digital‑asset tokenization services.
We also drive sustainable growth through energy solutions that optimize excess power for Bitcoin mining and reduce infrastructure costs with AI‑driven communication solutions such as
KEET .
Why Join Us?
Our team is a global talent powerhouse working remotely from every corner of the world. If you’re passionate about making a mark in fintech, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
About the Job As part of the Technology Distribution team of Tether Data, the Solutions Partner Manager is responsible for managing, enabling, and governing a network of consulting firms, system integrators, and delivery partners who implement Tether products (WDK, QVAC, and MOS). The role ensures partners deliver high‑quality projects, align with Tether’s interests, meet certification standards, and drive customer satisfaction.
Responsibilities
Partner Relationship & Capability Management: Act as the primary relationship owner for all Solutions Partners.
Coordinate the assessment of partner capabilities, delivery maturity, and resources; ensure partners maintain sufficient certified consultants and technical capacity.
Conduct regular capability reviews and develop partner improvement plans.
Partner Onboarding & Certification: Lead onboarding of new implementation partners, including due diligence and contract execution.
Coordinate partner training and certification programs; ensure adherence to implementation playbooks, best practices, and delivery frameworks.
Delivery Governance: Oversee partner‑led implementations to ensure alignment with methodology, quality standards, and timelines; participate in project kick‑offs, milestone reviews, and governance checkpoints.
Validate partner deliverables (e.g., configurations, integration setups, testing documentation); manage escalations and coordinate resolutions with internal technical, support, and product teams.
Project Portfolio Monitoring: Maintain visibility over the entire portfolio of partner‑led projects; identify and flag cross‑sell opportunities with other Tether products; track delivery risks, resourcing gaps, and escalations across the partner ecosystem.
Ensure partners receive technical support during implementations.
Quality Assurance & Performance Management: Monitor KPIs such as project success rate, CSAT, and partner delivery quality; perform quarterly partner performance reviews; define corrective action plans or temporary delivery restrictions when required; manage re‑certification cycles and partner tiering.
Cross‑Functional Coordination: Work closely with Customer Success, Delivery, Support, Product, and Training teams; ensure smooth transitions between sales‑to‑delivery and delivery‑to‑support phases; provide feedback to internal teams to improve product quality and implementation processes.
Partner Lifecycle Management: Manage partner renewal, re‑certification, and (if necessary) off‑boarding; maintain partner records, capability matrices, and project performance logs.
Qualifications
4–8 years in Partner Management, Delivery Management, Professional Services, or Project Governance roles.
Experience working with implementation partners, system integrators, or consulting firms.
Strong understanding of software/IT implementation processes (integration, configuration, change management, UAT, go‑live).
Collaborate with world‑class technical and business teams across multiple regions.
Experience in SaaS, fintech, AI, blockchain, digital content platforms, or enterprise open source software.
Previous work with partner‑led delivery models or certification programs.
Knowledge of partner governance tools, PMO frameworks, and QA processes.
English is a must; any other language is a plus.
Important Information for Candidates
Apply only through our official channels. All open roles are listed on our official careers page: https://tether.recruitee.com/.
Verify recruiters’ identities; all recruiters have verified LinkedIn profiles.
All interviews are conducted through official company emails and platforms; we do not use WhatsApp, Telegram, or SMS.
All communication from Tether will come from emails ending in @tether.to or @tether.io.
We will never request payment or financial details. If you are asked for such information, please report it immediately.
#J-18808-Ljbffr
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting‑edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve‑backed tokens across blockchains. By harnessing blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Our product suite features the world’s most trusted stablecoin,
USDT , alongside pioneering digital‑asset tokenization services.
We also drive sustainable growth through energy solutions that optimize excess power for Bitcoin mining and reduce infrastructure costs with AI‑driven communication solutions such as
KEET .
Why Join Us?
Our team is a global talent powerhouse working remotely from every corner of the world. If you’re passionate about making a mark in fintech, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
About the Job As part of the Technology Distribution team of Tether Data, the Solutions Partner Manager is responsible for managing, enabling, and governing a network of consulting firms, system integrators, and delivery partners who implement Tether products (WDK, QVAC, and MOS). The role ensures partners deliver high‑quality projects, align with Tether’s interests, meet certification standards, and drive customer satisfaction.
Responsibilities
Partner Relationship & Capability Management: Act as the primary relationship owner for all Solutions Partners.
Coordinate the assessment of partner capabilities, delivery maturity, and resources; ensure partners maintain sufficient certified consultants and technical capacity.
Conduct regular capability reviews and develop partner improvement plans.
Partner Onboarding & Certification: Lead onboarding of new implementation partners, including due diligence and contract execution.
Coordinate partner training and certification programs; ensure adherence to implementation playbooks, best practices, and delivery frameworks.
Delivery Governance: Oversee partner‑led implementations to ensure alignment with methodology, quality standards, and timelines; participate in project kick‑offs, milestone reviews, and governance checkpoints.
Validate partner deliverables (e.g., configurations, integration setups, testing documentation); manage escalations and coordinate resolutions with internal technical, support, and product teams.
Project Portfolio Monitoring: Maintain visibility over the entire portfolio of partner‑led projects; identify and flag cross‑sell opportunities with other Tether products; track delivery risks, resourcing gaps, and escalations across the partner ecosystem.
Ensure partners receive technical support during implementations.
Quality Assurance & Performance Management: Monitor KPIs such as project success rate, CSAT, and partner delivery quality; perform quarterly partner performance reviews; define corrective action plans or temporary delivery restrictions when required; manage re‑certification cycles and partner tiering.
Cross‑Functional Coordination: Work closely with Customer Success, Delivery, Support, Product, and Training teams; ensure smooth transitions between sales‑to‑delivery and delivery‑to‑support phases; provide feedback to internal teams to improve product quality and implementation processes.
Partner Lifecycle Management: Manage partner renewal, re‑certification, and (if necessary) off‑boarding; maintain partner records, capability matrices, and project performance logs.
Qualifications
4–8 years in Partner Management, Delivery Management, Professional Services, or Project Governance roles.
Experience working with implementation partners, system integrators, or consulting firms.
Strong understanding of software/IT implementation processes (integration, configuration, change management, UAT, go‑live).
Collaborate with world‑class technical and business teams across multiple regions.
Experience in SaaS, fintech, AI, blockchain, digital content platforms, or enterprise open source software.
Previous work with partner‑led delivery models or certification programs.
Knowledge of partner governance tools, PMO frameworks, and QA processes.
English is a must; any other language is a plus.
Important Information for Candidates
Apply only through our official channels. All open roles are listed on our official careers page: https://tether.recruitee.com/.
Verify recruiters’ identities; all recruiters have verified LinkedIn profiles.
All interviews are conducted through official company emails and platforms; we do not use WhatsApp, Telegram, or SMS.
All communication from Tether will come from emails ending in @tether.to or @tether.io.
We will never request payment or financial details. If you are asked for such information, please report it immediately.
#J-18808-Ljbffr