Senior Loan Processor – Consumer Direct
The Federal Savings Bank, Scottsdale, Arizona, us, 85261
Senior Loan Processor - Consumer Direct
Fully Remote • Scottsdale, AZ • Operations - Processing Department
Full-time
Description The Federal Savings Bank ("TFSB") is actively searching for experienced mortgage loan processing professionals to support our Consumer Direct team. At TFSB, the senior loan processing role is known as the "Underwriting Analyst". The Underwriting Analyst is responsible for providing customer service during the loan application process by managing the entire loan application process from submission to closing, by verifying all borrow and third-party documentation for accuracy and compliance with lender and regulatory guidelines
This position is fully remote. Evening or weekend hours may be required based on the needs of the business.
Key Responsibilities
Communication:
Act as the primary point of contact for borrowers, providing timely updates, collecting documentation, and delivering exceptional customer service.
Problem Resolution:
Identify and resolve discrepancies of missing information. Work with underwriters to clear conditions for loan approval.
Collaboration:
Cross collaborates with several departments to resolve conditions and ensure smooth loan progression.
Data Integrity:
Maintain strict adherence to federal, state, and investor guidelines (TRID, RESPA, FHA/VA) while ensuring accuracy. Review and validate loan files, submit to underwriting, and clear conditions in coordination with internal teams.
Efficiency:
Manage a large pipeline of mortgage loans (conventional, FHA, VA) from origination through closing in a fast-paced, metric-driven environment.
Technical:
Utilize Encompass as the primary loan origination system to process, track, and document all loan activities efficiently and accurately.
Requirements
3+ years of experience in Consumer Direct processing
Credit experience of FHA, VA and Agency guidelines required
Advanced experience working with LOS software (Encompass) and automated underwriting systems (DU/LPA)
Ability to manage a large pipeline
Maintain accuracy in a fast-paced environment
What We Offer
PTO that increases with length of employment
7 paid holidays
Company culture that fosters work/life balance
Medical, Dental, and Vision insurance plans
HSA and FSA plan options
Company-paid life insurance
401k with partial match
Competitive salary plus the BEST monthly bonus plan in the biz!
In-house virtual training opportunities to broaden your industry knowledge
Employee recognition on a national scale
Big bank capability, small-bank feel
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary Description $52k-70k base salary + monthly bonus incentive
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Full-time
Description The Federal Savings Bank ("TFSB") is actively searching for experienced mortgage loan processing professionals to support our Consumer Direct team. At TFSB, the senior loan processing role is known as the "Underwriting Analyst". The Underwriting Analyst is responsible for providing customer service during the loan application process by managing the entire loan application process from submission to closing, by verifying all borrow and third-party documentation for accuracy and compliance with lender and regulatory guidelines
This position is fully remote. Evening or weekend hours may be required based on the needs of the business.
Key Responsibilities
Communication:
Act as the primary point of contact for borrowers, providing timely updates, collecting documentation, and delivering exceptional customer service.
Problem Resolution:
Identify and resolve discrepancies of missing information. Work with underwriters to clear conditions for loan approval.
Collaboration:
Cross collaborates with several departments to resolve conditions and ensure smooth loan progression.
Data Integrity:
Maintain strict adherence to federal, state, and investor guidelines (TRID, RESPA, FHA/VA) while ensuring accuracy. Review and validate loan files, submit to underwriting, and clear conditions in coordination with internal teams.
Efficiency:
Manage a large pipeline of mortgage loans (conventional, FHA, VA) from origination through closing in a fast-paced, metric-driven environment.
Technical:
Utilize Encompass as the primary loan origination system to process, track, and document all loan activities efficiently and accurately.
Requirements
3+ years of experience in Consumer Direct processing
Credit experience of FHA, VA and Agency guidelines required
Advanced experience working with LOS software (Encompass) and automated underwriting systems (DU/LPA)
Ability to manage a large pipeline
Maintain accuracy in a fast-paced environment
What We Offer
PTO that increases with length of employment
7 paid holidays
Company culture that fosters work/life balance
Medical, Dental, and Vision insurance plans
HSA and FSA plan options
Company-paid life insurance
401k with partial match
Competitive salary plus the BEST monthly bonus plan in the biz!
In-house virtual training opportunities to broaden your industry knowledge
Employee recognition on a national scale
Big bank capability, small-bank feel
The Federal Savings Bank is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Salary Description $52k-70k base salary + monthly bonus incentive
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