Pfeifle Auto
As a Service Advisor at Pfeifle Auto Ford in Wishek, ND, you will play a crucial role in providing exceptional customer service by acting as the primary point of contact between customers and the service department. This role requires a driven attitude, a passion to win, and a strong general knowledge of automotive service processes, particularly Ford vehicles. You will ensure customers' needs are met efficiently and professionally, helping to maintain and grow long-term client relationships.
Responsibilities
Greet customers promptly and professionally, understanding their service needs.
Communicate effectively between customers and technicians to ensure clarity and accuracy of service.
Provide estimates and explain services, repairs, and maintenance options to customers.
Schedule appointments and manage workflow to optimize service department efficiency.
Follow up with customers to ensure satisfaction and encourage repeat business.
Maintain up-to-date knowledge of Ford vehicle models and service offerings.
Requirements
Strong interpersonal and communication skills.
Driven with a passion to deliver excellent customer service and achieve results.
General knowledge of automotive service and repair, especially for Ford vehicles.
Ability to multitask and manage customer expectations in a fast‑paced environment.
Previous experience in a service advisor or customer service role preferred.
Benefits
Competitive compensation and performance‑based incentives.
Opportunities for professional growth and development.
Supportive work environment with a dedicated team.
Employee discounts and perks.
Health Insurance
Dental Insurance
Paid time off
Vision Insurance
About the Company Pfeifle Auto is a trusted automotive dealership located in Wishek, ND, specializing in Ford vehicles. Known for our commitment to customer satisfaction and quality service, we pride ourselves on creating a positive and rewarding work atmosphere where team members can thrive and advance their careers.
#J-18808-Ljbffr
Responsibilities
Greet customers promptly and professionally, understanding their service needs.
Communicate effectively between customers and technicians to ensure clarity and accuracy of service.
Provide estimates and explain services, repairs, and maintenance options to customers.
Schedule appointments and manage workflow to optimize service department efficiency.
Follow up with customers to ensure satisfaction and encourage repeat business.
Maintain up-to-date knowledge of Ford vehicle models and service offerings.
Requirements
Strong interpersonal and communication skills.
Driven with a passion to deliver excellent customer service and achieve results.
General knowledge of automotive service and repair, especially for Ford vehicles.
Ability to multitask and manage customer expectations in a fast‑paced environment.
Previous experience in a service advisor or customer service role preferred.
Benefits
Competitive compensation and performance‑based incentives.
Opportunities for professional growth and development.
Supportive work environment with a dedicated team.
Employee discounts and perks.
Health Insurance
Dental Insurance
Paid time off
Vision Insurance
About the Company Pfeifle Auto is a trusted automotive dealership located in Wishek, ND, specializing in Ford vehicles. Known for our commitment to customer satisfaction and quality service, we pride ourselves on creating a positive and rewarding work atmosphere where team members can thrive and advance their careers.
#J-18808-Ljbffr