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Redstone Payment Solutions

Underwriting Specialist

Redstone Payment Solutions, New York, New York, United States

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At Redstone Payment Solutions, we believe in the power of relationships, built on trust, honesty, and a commitment to delivering exceptional service. Since 1994, our family-owned business has been at the forefront of the payment processing industry, helping businesses grow by providing secure, cutting‑edge tailored to their needs.

The Underwriting Analyst is responsible for collecting, analyzing, and entering merchant information to support sound business decisions regarding short‑term funding. This role requires strong analytical ability, diligence, and collaboration across teams to ensure accurate decisions.

Prescreening & Prequalification

Enter merchant application data accurately into internal systems

Retrieve and evaluate credit information multiple credit sources

Review and analyze bank statements and credit reports

Underwriting Analysis & Decision-Making

Assess all gathered information to determine business eligibility

Identify whether sufficient information exists to make decisions

Request additional documentation as needed

Make and document decisions to properly status an application to pend, decline, or approve based on underwriting criteria

Utilize the underwriting matrix and other company policies to guide decisions

Exercise judgment using client data, credit bureau information, reference checks, and other third‑party resources

Collaboration & Communication

Partner effectively with the underwriting and risk teams

Identify and report any questionable business activities to the appropriate departments

Collaborate with merchants, ISOs, sales representatives, and internal operations teams

Application & Account Review

Conduct reference checks with outside vendors as required

Perform quality assurance reviews post‑transmission to ensure accuracy and completeness

Additional Responsibilities

Provide secondary support by answering and directing incoming phone calls

Deliver excellent customer service to both internal and external partners

Perform other duties as assigned to support departmental and organizational objectives

Qualifications

Associate or Bachelor’s degree, or equivalent combination of education and work experience

Minimum of 3 years of experience in financial services, underwriting, or credit analysis

Strong ability to interpret and analyze credit reports and financial data

Exceptional diligence and accuracy in a demanding environment

Proficient data entry and organizational skills with the ability to manage multiple priorities

Elevated level of integrity and discretion when overseeing sensitive information

Excellent problem‑solving, analytical, and decision‑making abilities

Strong written and verbal communication skills

Demonstrated initiative, ownership, and sense of urgency in achieving results

Positive attitude with the ability to thrive in a dynamic environment

Health and wellness

Medical, dental, and vision insurance: Comprehensive medical, dental, and vision insurance plans with options for your dependents.

Mental health support: Access to mental health services and wellness programs.

Financial security

Retirement plan: 401(k) retirement savings plan with a company match.

Life insurance: Employer‑paid life insurance policy.

Disability insurance: Short‑term and long‑term disability insurance.

Work‑life balance and time off

Paid time off (PTO): Paid time off (PTO) plus paid sick leave and holidays.

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