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MAPCO Express

Customer Service Rep - #968 - Carmel, IN

MAPCO Express, Carmel, Indiana, United States, 46033

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Customer Service Rep - #968 - Carmel, IN

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MAPCO Express

Company: Majors Management

Position Title: Customer Service Rep

Reports to: Store Manager

Job Type: Part or Full Time

Location: Onsite

The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting customers with their purchases, restocking merchandise, and ensuring accurate pricing and product displays. Ideal candidates should possess excellent communication skills, a friendly demeanor, and the ability to work in a fast‑paced retail setting.

Primary Responsibilities

Meet company customer service standards.

Follow company cash control policies and procedures.

Adhere to all laws and regulations regarding the sale of any government regulated products and services.

Detail cleaning of store interior and exterior according to company standards.

Stock and rotate products including coolers and/or freezers.

Complete training activities and meet minimum job performance standards.

Follow the company's general rules of conduct and code of ethics.

Other duties as assigned.

Qualifications

Must have a people first mentality; every team member and guest deserve a great experience

Value time and use your time effectively and efficiently

Get first‑hand customer information and use it for improvements in products and services

Customer service experience desired

Ability to perform multiple tasks at one time

Read, understand, and speak English at an eighth‑grade level

Comprehend and perform basic math skills

Understand, comprehend, and perform basic computer and point‑of‑sale skills

Education and/or Experience

High School diploma or GED is required

Prior retail experience is preferred.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone.

Seniority level Entry level

Employment type Full-time

Job function Customer Service

Industries: Consumer Services

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