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Capital One

Product Designer, Principal Associate

Capital One, San Francisco

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Product Designer, Principal Associate – Capital One

Join our Experience Design team to create memorable, meaningful product experiences that build the Capital One brand with humanity and drive business advantage and innovation.

Role Expectations

  • Product Design Expertise: Leverage deep product design expertise across interaction, visual, and service design to elevate the design practice at Capital One. In collaboration with cross‑functional partners, use appropriate tools, platforms, frameworks, and design systems to create artifacts such as journey maps, blueprints, high‑fidelity designs, and prototypes.
  • Human‑Centered: Champion the customer through the design process, factoring in data, research insights, scalability, technical constraints, and feedback.
  • Business‑Focused: Understand and apply business and customer strategy, facilitate design process activities, and negotiate customer needs with business goals for harmonious outcomes.
  • Problem‑Solving: Build an understanding of technology and data capabilities, emerging technologies, and use this knowledge to inform work, identify new opportunities, and navigate technical limitations.
  • Collaboration: Foster relationships with partners, listen to diverse viewpoints, and collaborate to influence outcomes, break down silos, and gain alignment.
  • Communication: Present work to varied audiences using a human‑centered approach that integrates design frameworks, data, and research insights to articulate insights and design decisions.

Basic Qualifications

  • At least 3 years of experience in a Product Design role.
  • At least 3 years of experience with design and prototyping tools, such as Figma.

Preferred Qualifications

  • At least 4 years of experience in a Product Design role.
  • At least 4 years of experience with design and prototyping tools, such as Figma.
  • At least 4 years of experience collaborating with product, tech, and business partners.
  • At least 4 years of experience working with an established design system.
  • Experience working in heavily regulated, data‑heavy problem spaces.

Salary

McLean, VA: $127,500 – $145,500 (Principal Associate Design)

New York, NY: $139,100 – $158,700 (Principal Associate Design)

Richmond, VA: $115,900 – $132,200 (Principal Associate Design)

San Francisco, CA: $139,100 – $158,700 (Principal Associate Design)

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Design, Art/Creative, and Information Technology

Benefits and other compensation information is available on the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One does not sponsor new applicants for employment authorization for this position.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider qualified applicants with a criminal history in a manner consistent with applicable laws.

For medical or disability accommodations, please contact Capital One Recruiting at 1‑800‑304‑9102 or via email at All information provided will be kept confidential and used only as required to provide accommodations.

For technical support or questions about the recruiting process, send an email to

Capital One does not provide, endorse, or guarantee third‑party products, services, or educational tools available through this site.

Capital One Financial is made up of several entities. Positions posted in Canada are for Capital One Canada; in the UK for Capital One Europe; and in the Philippines for Capital One Philippines Service Corp. (COPSSC).

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