TalentPop App
French Bilingual Customer Service Specialist
TalentPop App, Saint Louis, Missouri, United States, 63146
Bilingual Customer Service Specialist (French & English) at TalentPop App
Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly and leave a lasting positive impact.
What You'll Do
Assist customers by providing exceptional support via inbound calls, chat, and email.
Troubleshoot issues effectively and find quick resolutions.
Personalize interactions to build strong customer relationships.
Collaborate with your team to enhance the customer experience.
Offer feedback to refine service quality.
What We're Looking For
1+ year of remote/online experience in customer service or a similar role.
Experience with bilingual customer support is an advantage.
Excellent written and verbal communication skills.
Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
Calm and solution-focused under pressure.
Familiarity with E-Commerce and CRM systems is a plus.
Fluent in French and English.
Tech Requirements
Personal PC or laptop with a minimum i5 processor.
Stable internet connection with at least 15 Mbps upload and download speeds.
Perks And Benefits
Competitive wage with annual increases.
Paid Time Off to recharge.
Health stipend available.
Performance Bonuses for your hard work.
Permanent work-from-home setup.
We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
#J-18808-Ljbffr
Why You'll Love This Role You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly and leave a lasting positive impact.
What You'll Do
Assist customers by providing exceptional support via inbound calls, chat, and email.
Troubleshoot issues effectively and find quick resolutions.
Personalize interactions to build strong customer relationships.
Collaborate with your team to enhance the customer experience.
Offer feedback to refine service quality.
What We're Looking For
1+ year of remote/online experience in customer service or a similar role.
Experience with bilingual customer support is an advantage.
Excellent written and verbal communication skills.
Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
Calm and solution-focused under pressure.
Familiarity with E-Commerce and CRM systems is a plus.
Fluent in French and English.
Tech Requirements
Personal PC or laptop with a minimum i5 processor.
Stable internet connection with at least 15 Mbps upload and download speeds.
Perks And Benefits
Competitive wage with annual increases.
Paid Time Off to recharge.
Health stipend available.
Performance Bonuses for your hard work.
Permanent work-from-home setup.
We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
#J-18808-Ljbffr