Logo
EmergencyMD

Experienced Service Advisor (Toyota NK)

EmergencyMD, Wickford Junction, Rhode Island, United States

Save Job

Nucar Toyota of North Kingstown is seeking a knowledgeable Service Advisor to work one-on-one with our customers, advising them on available service options and parts when their vehicles need repairs. This role will require a personable disposition as well as the development of extensive product knowledge in order to best serve all of our customers with a friendly smile and honest guidance. Nucar offers in-house training and support as well as competitive compensation and benefits packages.

Job Responsibilities

Greet customers when they arrive at the service center

Consult with customers and mechanics regarding necessary vehicle repairs to ensure they are provided with the safest course of action tailored to their needs

Educate customers with in-depth information about available aftermarket and OE (original equipment manufacturer) part options

Answer questions about service outcome, maintain process transparency

Inform customers about warranty protections and potential cost savings

Help customers make informed decision between trading in a car or repairing it through our shop

Manage and oversee the service center's workflow and scheduling

Education and/or Experience

High School Diploma or equivalent required

Extensive knowledge of automotive industry and parts required

Previous service or advising experience is preferred

Nucar is dedicated to ensuring a positive growth experience for employees. We offer a competitive benefits package that includes:

Medical, Dental, Vision Coverage

Life Insurance

Short & Long-Term Disability Insurance

Employee Referral Bonus, Longevity Bonus

Paid Vacations, Paid Holidays, & 401K with Company Contribution

We are excited about meeting you!

Nucar is a drug free, Equal Opportunity Employer

#J-18808-Ljbffr