U.S. Bank
A leading financial institution is seeking a Complaints Operations Manager to oversee the operational activities for Mortgage/Consumer Servicing complaints. The role requires leadership of high-performance teams, ensuring quality service and adherence to compliance regulations. Candidates should possess a Bachelor's degree and at least five years of relevant experience, along with strong interpersonal and organizational skills. This position allows for a hybrid/flexible schedule requiring in-office attendance 3 days a week.
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