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Circana

Client Sales & Insights

Circana, Houston, Texas, United States, 77246

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Client Development Manager, Foodservice At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®.

What will you be doing? As innovators in Big Data, Circana seeks passionate client advocates with strong analytic skills to advance solutions that best build the client's strategic vision. The Foodservice Team at Circana works with some of the most innovative companies in the industry. This role reports to the Executive Director in Client Development and will contribute to our clients' engagement, satisfaction, and growth by providing value‑added insights for decision making. The position provides the opportunity to make an impact, leveraging fact‑based insights and analysis, while developing the knowledge and skills required for continued success in market research solutions.

Advanced Analytic Skills

Approach client with coherent, actionable, and fact‑based data/recommendations appropriate to their business needs

Analyze information to create clear and concise insights that provide value and continually deliver analytical solutions and business insights to address any business gaps and/or opportunities

Identify business issues and opportunities and suggest the appropriate analytic solution/approach level

Understand and communicate complex data in an easily digestible format

Conduct engaging and impactful analyses that deliver value, concisely telling a story to a diverse audience, and present to a broad range of decision influencers and decision‑makers within an organization

Consultative Selling

Ask questions to evaluate assumptions and challenge the status quo

Synthesize information on various issues; translate the information into a project framework that ultimately provides solutions for clients

Impactful Presence

Build strategic relationships with client contacts to develop business insights regarding the client's most critical issues/needs, both short and long‑term

Become trusted by clients, Circana client solutions teams, Circana cross‑functional organizations, and Circana business partners; be considered a domain expert and business partner

Operate in a collaborative team environment and partner with cross‑functional departments and teams within Circana to ensure the business's success

Demonstrate a flexible approach to communication; adapt messages quickly to the appropriate level or function with poise and polish

Build a rapport across functions and levels within an organization

Client Focus

Ensure overall client satisfaction by proactively relating Circana data and industry trends to business opportunities

Develop and maintain a deep understanding of customer needs and requirements, and consult with clients to influence thinking

Help clients identify solutions to problems they did not know they had

Regularly and proactively communicate with the client‑facing teams, continually soliciting feedback to improve the relationship

Track and organize multiple work streams against numerous clients and manage time and resources against changing priorities

Expand the client base to include a broader mix of end users through education and training, and grow the acceptance of insights to make fact‑based decisions

Client Management

Serve as the primary contact for the functional groups at the client

Provide on‑site response to data requests and technical issues and provide support for analyses

Ensure high client satisfaction is maintained through delivering value and insights

Create tools and reports that efficiently use data in customized deliverables using Circana's proprietary software and other appropriate methods

Accurately interpret data and incorporate industry knowledge to deliver actionable insights in a client‑friendly format appropriate for the audience

Manage and track projects from initial request through completion

Consistently demonstrate the ability to answer questions and provide insights about strategic and tactical client issues

Requirements

5+ progressive years of experience in marketing and sales with a premier Consumer Packaged Goods (CPG) or marketing analytics company

Ability to interact proactively with all client levels, set and manage expectations, and articulate information effectively

Demonstrated expertise in translating point‑of‑sale (POS) data and analysis into relevant implications within the CPG industry

Knowledge of the Foodservice, Consumer Packaged Goods, and/or Retail industry. Working knowledge of category management is preferred

Capacity to communicate effectively across varying levels and build collaborative relationships

Strong organizational and project management skills, diligence, and solutions‑oriented

Willingness to work on‑site at the client location three days per week

Solid proficiency in MS Office, especially Excel and PowerPoint

Bachelor's degree

Willingness to travel

Circana Behaviors

Stay Curious: Being hungry to learn and grow, always asking the big questions

Seek Clarity: Embracing complexity to create clarity and inspire action

Own the Outcome: Being accountable for decisions and taking ownership of our choices

Center on the Client: Relentlessly adding value for our customers

Be a Challenger: Never complacent, always striving for continuous improvement

Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity

Commit to each other: Contributing to making Circana a great place to work for everyone

Location This position can be located in the following area(s): Houston, with 2-3 days onsite at the client.

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

The salary range for this role is $85,000 to $100,000. This job is also eligible for 5% incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

This post will expire on 2-6-25.

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