Akkodis
Quality Control Analyst (Mortgage Servicing)
Akkodis is seeking a Quality Control Analyst (Mortgage Servicing) for a US mortgage servicing job located in Cincinnati, OH. The role involves reviewing documents to ensure accurate mortgage payment collection, compliance with regulatory requirements, and delivery of assistance for eligible programs.
Payrate Range $25/hr to $30/hr
(rate may be negotiable based on experience, education, geographic location, and other factors.)
Responsibilities
Review 1098/1099 documents and ensure rate adjustments are correctly calculated.
Confirm that required notices were sent within regulatory timelines.
Audit bankruptcy documentation to verify correct loan handling.
Verify loan payments are processed and applied correctly.
Ensure proper filing of claims to mortgage insurance providers.
Audit missed payment collections, assistance solicitations, notice mailing, and pull soft credit reports.
Confirm escrow account functions are performed properly.
Review loans impacted by FEMA disasters for correct servicing and assistance.
Audit foreclosure processes from initiation to final settlement.
Verify servicing of monitored and unmonitored hazard claims.
Confirm LPI notices and removal procedures.
Assess assistance options offered; finalize permanent assistance, update Loss Mitigation Workstation.
Verify payoff accuracy and lien release processes.
Audit loan‑servicing record transfers (data, amounts, documents).
Additional Responsibilities
Maintain service level standards.
Respond to emails efficiently.
Adhere to all checklist requirements.
Person Specification Knowledge/Experience
Minimum 24–36 months of US mortgage servicing experience.
Knowledge of mortgage servicing process, documentation, loan terminology.
Strong verbal and written communication skills.
Strong analytical skills.
Ability to resolve complex issues.
Willingness to work night shift.
Knowledge of MS Office.
Positive, flexible attitude.
Attention to detail.
Customer‑focused.
Strong interpersonal skills; team player.
How to Apply If you are interested in this role, click
APPLY NOW . For other opportunities at Akkodis or questions, contact shashank.tewari@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled Akkodis is an equal opportunity employer. We comply with the California Fair Chance Act, Los Angeles City and County Fair Chance Ordinances, and the San Francisco Fair Chance Ordinance.
Benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, EAP program, commuter benefits, and a 401K plan. Employees can choose coverage that meets their needs and may be eligible for paid leave and holiday pay. Disclaimer: These benefits do not apply to client‑recruited jobs or direct hires to a client.
Candidate Privacy Information Statement To read our Candidate Privacy Information Statement, visit https://www.akkodis.com/en/privacy-policy.
Seniority level Mid‑Senior level
Employment type Contract
Job function Finance and Legal
Industries IT Services and IT Consulting
#J-18808-Ljbffr
Payrate Range $25/hr to $30/hr
(rate may be negotiable based on experience, education, geographic location, and other factors.)
Responsibilities
Review 1098/1099 documents and ensure rate adjustments are correctly calculated.
Confirm that required notices were sent within regulatory timelines.
Audit bankruptcy documentation to verify correct loan handling.
Verify loan payments are processed and applied correctly.
Ensure proper filing of claims to mortgage insurance providers.
Audit missed payment collections, assistance solicitations, notice mailing, and pull soft credit reports.
Confirm escrow account functions are performed properly.
Review loans impacted by FEMA disasters for correct servicing and assistance.
Audit foreclosure processes from initiation to final settlement.
Verify servicing of monitored and unmonitored hazard claims.
Confirm LPI notices and removal procedures.
Assess assistance options offered; finalize permanent assistance, update Loss Mitigation Workstation.
Verify payoff accuracy and lien release processes.
Audit loan‑servicing record transfers (data, amounts, documents).
Additional Responsibilities
Maintain service level standards.
Respond to emails efficiently.
Adhere to all checklist requirements.
Person Specification Knowledge/Experience
Minimum 24–36 months of US mortgage servicing experience.
Knowledge of mortgage servicing process, documentation, loan terminology.
Strong verbal and written communication skills.
Strong analytical skills.
Ability to resolve complex issues.
Willingness to work night shift.
Knowledge of MS Office.
Positive, flexible attitude.
Attention to detail.
Customer‑focused.
Strong interpersonal skills; team player.
How to Apply If you are interested in this role, click
APPLY NOW . For other opportunities at Akkodis or questions, contact shashank.tewari@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled Akkodis is an equal opportunity employer. We comply with the California Fair Chance Act, Los Angeles City and County Fair Chance Ordinances, and the San Francisco Fair Chance Ordinance.
Benefits Benefit offerings include medical, dental, vision, life insurance, short‑term disability, voluntary benefits, EAP program, commuter benefits, and a 401K plan. Employees can choose coverage that meets their needs and may be eligible for paid leave and holiday pay. Disclaimer: These benefits do not apply to client‑recruited jobs or direct hires to a client.
Candidate Privacy Information Statement To read our Candidate Privacy Information Statement, visit https://www.akkodis.com/en/privacy-policy.
Seniority level Mid‑Senior level
Employment type Contract
Job function Finance and Legal
Industries IT Services and IT Consulting
#J-18808-Ljbffr