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Expedite Talent Solutions

Managed Care Specialist

Expedite Talent Solutions, Nashville, Tennessee, United States, 37247

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Our Client is looking to hire a Managed Care Specialist for a hybrid role.

No duplicate submissions . The position is a contract for 12 months with an opportunity to be extended. Candidates must be local to Middle Tennessee and able to commute to the Nashville office. This hybrid work environment blends remote and in‑office work as needed.

The work hours are Monday‑Friday, 7.5 hours per day for a total of 37.5 hours per week. Training lasts up to six weeks, scheduled virtually or in‑office; contractors must attend training daily. No preplanned PTO is approved during training weeks.

Key Responsibilities

Determine individual and family eligibility for client care programs.

Assist in coordinating and communicating schedules to internal and external clients.

Conduct client interviews, collect facts and information, compile case data, and provide recommendations to an attorney.

Manage casework promptly, ensuring proper documentation and resolution.

Provide legal research, analyze legal papers, and draft legal documents.

Work efficiently across multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist the leadership team as needed.

Requirements and Skills

Bachelor’s or associate degree.

Background in paralegal studies is a plus.

Work experience in a legal environment is a plus.

Customer service or call center experience is a plus.

Proven technical skills (Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time‑management skills; ability to prioritize work and meet deadlines with minimal supervision.

Excellent verbal and written communication skills.

Keen attention to detail and adherence to deadlines

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