Crawford Services, Inc.
Commercial Account Manager New C034 South Florida
Crawford Services, Inc., Florida, New York, United States
Commercial Account Manager (CAM)
Reports To:
Sales Manager or General Manager
Status:
Full‑time, Regular position
Category:
Sales
Location:
South Florida
Position Summary:
The Commercial Account Manager (CAM) will sell products and services by interacting with commercial business customers and developing new relationships. The CAM will work to develop long‑term relationships with customers via commercial maintenance contracts and position the company to support the customer’s HVAC needs.
Key Responsibilities
Utilizes effective sales techniques, including networking and “cold calling,” to develop new accounts for commercial maintenance, service, retrofit, and replacement business.
Actively manages and maintains relationships with strategic commercial customers and supports ongoing relationships.
Ensures that the customer receives consistent service delivery in all locations.
Utilizes assessment tools and relevant systems to prepare the proposal for the commercial customer; explains technical information to the customer in an easy‑to‑understand manner.
Prepares and presents service contracts for new customers and updates renewal contracts for existing customers.
Enters new customer data and other sales data into the contact database.
Prepares weekly reports of contracts sold, details of business transactions, and customers contacted.
Confers with owners of existing buildings and inspects premises to determine installation or service requirements.
Presents bids to customers and explains credit terms and cost factors, emphasizing quality, performance, and service.
Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with the owner and preparing proposals after project completion.
Contacts owners periodically to advise of progress of work and resolve any service problems.
Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to the commercial sales/estimating department.
Generates leads from newspapers, business directories, industry ads, trade shows, Internet sites, and other sources.
Develops and maintains relationships with purchasing contacts.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Bachelor’s degree or equivalent experience.
Proven sales experience with emphasis on business‑to‑business selling, cold‑calling, and generating sales from networking and lead generation.
Knowledge of commercial service sales concepts, practices, and procedures.
Excellent verbal and written communication skills and strong relationship‑management ability.
Ability to build long‑term relationships with customers.
Ability to work cooperatively with technical, administrative, and support staff.
Proficiency with Microsoft Office, contact management software, and databases.
Good organizational skills and ability to manage multiple priorities simultaneously.
Knowledge of the commercial HVAC industry preferred.
Self‑starter with a desire to learn and grow the business.
Ability to work occasional overtime and weekend hours as required.
Meet the minimum requirements for background check criteria.
Benefits
Competitive pay, including incentive opportunities for many positions.
RRSP Plan with company matching contributions.
Life Insurance for you and optional coverage for your family.
Short‑term and long‑term disability insurance.
World‑class training opportunities through the Expert University Learning Management System.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com.
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Sales Manager or General Manager
Status:
Full‑time, Regular position
Category:
Sales
Location:
South Florida
Position Summary:
The Commercial Account Manager (CAM) will sell products and services by interacting with commercial business customers and developing new relationships. The CAM will work to develop long‑term relationships with customers via commercial maintenance contracts and position the company to support the customer’s HVAC needs.
Key Responsibilities
Utilizes effective sales techniques, including networking and “cold calling,” to develop new accounts for commercial maintenance, service, retrofit, and replacement business.
Actively manages and maintains relationships with strategic commercial customers and supports ongoing relationships.
Ensures that the customer receives consistent service delivery in all locations.
Utilizes assessment tools and relevant systems to prepare the proposal for the commercial customer; explains technical information to the customer in an easy‑to‑understand manner.
Prepares and presents service contracts for new customers and updates renewal contracts for existing customers.
Enters new customer data and other sales data into the contact database.
Prepares weekly reports of contracts sold, details of business transactions, and customers contacted.
Confers with owners of existing buildings and inspects premises to determine installation or service requirements.
Presents bids to customers and explains credit terms and cost factors, emphasizing quality, performance, and service.
Coordinates transition from new commercial installation customer to ongoing maintenance/service customer by meeting with the owner and preparing proposals after project completion.
Contacts owners periodically to advise of progress of work and resolve any service problems.
Contacts property owners and construction agents of prospective customers to obtain information on building specifications and submits information to the commercial sales/estimating department.
Generates leads from newspapers, business directories, industry ads, trade shows, Internet sites, and other sources.
Develops and maintains relationships with purchasing contacts.
Other duties as assigned.
Qualifications
High school diploma or equivalent.
Bachelor’s degree or equivalent experience.
Proven sales experience with emphasis on business‑to‑business selling, cold‑calling, and generating sales from networking and lead generation.
Knowledge of commercial service sales concepts, practices, and procedures.
Excellent verbal and written communication skills and strong relationship‑management ability.
Ability to build long‑term relationships with customers.
Ability to work cooperatively with technical, administrative, and support staff.
Proficiency with Microsoft Office, contact management software, and databases.
Good organizational skills and ability to manage multiple priorities simultaneously.
Knowledge of the commercial HVAC industry preferred.
Self‑starter with a desire to learn and grow the business.
Ability to work occasional overtime and weekend hours as required.
Meet the minimum requirements for background check criteria.
Benefits
Competitive pay, including incentive opportunities for many positions.
RRSP Plan with company matching contributions.
Life Insurance for you and optional coverage for your family.
Short‑term and long‑term disability insurance.
World‑class training opportunities through the Expert University Learning Management System.
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com.
#J-18808-Ljbffr