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Eberhard & Co.

Human Resources Generalist

Eberhard & Co., Strongsville, Ohio, United States, 44136

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Human Resources Generalist Description

Overview Eberhard is a leader in the design and manufacturing of engineered access and security solutions. Our mission is to relentlessly focus on our key markets to create valued solutions while delivering an exceptional business experience for our partners. We drive operational excellence into our processes and capabilities while continuously creating growth for our employees, partners, and shareholders. We drive growth by solving our customer’s design challenges through engineering, manufacturing, and adaptive technologies. Eberhard operates from five strategic locations in the USA, Canada, China, and Taiwan. Eberhard is a division of The Eastern Company. (Nasdaq Stock ticker: EML).

Position Summary The HR Generalist is a highly visible, hands‑on role supporting employees and leaders in a unionized manufacturing environment. This position serves as a primary HR point of contact for shop floor employees and is responsible for day‑to‑day HR operations including payroll support, benefits administration, employee relations, workplace investigations, and employee engagement activities.

This role requires strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast‑paced environment with frequent interruptions. The HR Generalist must be comfortable interacting daily with hourly employees, supervisors, and union representatives while maintaining professionalism, consistency, and confidentiality.

The position is well‑suited for an experienced HR Coordinator ready to grow into a Generalist role or for a motivated professional transitioning into HR with transferable skills and a strong interest in employee relations and HR operations. This role primarily supports our headquarters in Training and development will be provided.

Key Responsibilities

Act as a primary HR resource for shop floor employees, providing guidance on policies, procedures, benefits, payroll, attendance, and workplace concerns

Assist in workplace investigations related to employee complaints, policy violations, attendance, performance issues, harassment, and safety concerns. This includes interviewing employees, supervisors, and witnesses; reviewing documentation and time records; and summarizing findings clearly and objectively

Partner with HR leadership on union‑related matters including grievance support, fact gathering, and preparation for meetings

Exercise sound judgment, confidentiality, and professionalism in all employee relations matters

Payroll & Timekeeping Support

Assist with payroll processing, including punch corrections, timekeeping review, and validation of hours, premiums, and adjustments

Troubleshoot and resolve payroll discrepancies in a timely manner

Partner with payroll providers, supervisors, and employees to ensure accurate and compliant payroll processing

Maintain payroll‑related documentation and support audits as needed

Benefits Administration & Employee Support

Administer employee benefits programs including enrollments, changes, life events, and open enrollment support

Serve as a point of contact for employee benefits questions and issue resolution

Coordinate with benefits vendors and insurance carriers as needed

Support benefits communication and employee education initiatives

HR Operations & Compliance

Maintain accurate and up‑to‑date employee records in HRIS and personnel files

Support onboarding, orientation, job changes, and offboarding processes

Assist with compliance reporting, audits, and record retention requirements

Support attendance tracking, leave administration, and documentation related to FMLA, ADA, and other leave programs (with guidance from HR leadership)

Employee Engagement, Culture & Safety Support

Support employee engagement initiatives, recognition programs, and communication efforts

Assist with employee events, wellness initiatives, and plant communications

Partner with operations and safety teams to support a positive, compliant, and respectful workplace

Participate in safety meetings, incident follow‑up, and documentation support as needed

Process Improvement & HR Projects

Identify opportunities to improve HR processes, tools, and workflows

Create and maintain HR templates, trackers, and standard work documentation

Leverage Microsoft Office tools (Excel, Word, Outlook, Teams) to analyze data and improve efficiency

Support HR projects and initiatives as assigned

Qualifications Required

Strong attention to detail and organizational skills

Ability to manage multiple priorities and pivot quickly in a fast‑paced manufacturing environment

Calm, steady demeanor under pressure

Strong interpersonal and communication skills with employees at all levels

Ability to handle confidential and sensitive information with discretion

Proficiency in Microsoft Office (Excel, Word, Outlook; Teams preferred)

Demonstrated interest in HR, employee relations, or people operations

Preferred

Experience in an HR professional including experience with payroll, benefits, or employee‑facing administrative role

Experience in a manufacturing and/or union environment

Exposure to workplace investigations or employee relations support

Associate’s or Bachelor’s degree in HR, Business, or a related field

Key Competencies

Judgment and professionalism

Adaptability and resilience

Organization and follow‑through

Communication and relationship‑building

Process improvement mindset

Comfort operating in a visible, employee‑facing role

Why This Role This position offers meaningful hands‑on HR experience in a union manufacturing environment and provides a strong foundation for growth within HR. The HR Generalist plays a critical role in supporting employees, maintaining compliance, and strengthening workplace culture.

Eberhard Manufacturing Company is an Equal Opportunity Employer. All qualified applicants are evaluated without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability/handicap status, genetic history information, or protected veteran status.

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