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Phoenix Senior Living

Resident Care Associate

Phoenix Senior Living, Kings Mountain, North Carolina, United States, 28086

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Resident Care Associate | CNA Purpose

The Resident Care Associate is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living and memory care neighborhoods. This role includes providing hands‑on care, physical and emotional support as outlined in each resident’s Personalized Service Plan (PSP) while maintaining a safe, comfortable home‑like environment. The Resident Care Associate is responsible for demonstrating all elements of wellness, remaining in accordance with federal, state and local standards and regulations and Phoenix policies to promote the highest degree of quality care and services to our residents.

Shift Details Mon-Fri; Every other weekend required

Responsibilities

Participates in the development of the Personalized Service Plans and updates; attends service plan review meetings with families as requested

Follows the hydration schedule established for the residents is maintained during the shift

Completes resident meal attendance sheets; any resident who has not dined in the dining room has been provided room service and/or accounted for

Knows and complies with all resident rights

Initiates, assigns, and assists with activities, as appropriate

Checks all assigned residents daily for cleanliness, appropriate clothing, any continence issues and change in condition

Uses proper sanitary procedures and universal precautions

Checks on assigned resident rooms daily for general cleanliness and neatness and takes appropriate action; ensures high‑risk rooms are double‑checked

Assists with conducting laundry, common‑area, and bathroom checks for cleanliness and any exposed hazardous chemicals; takes appropriate action (i.e., contacting housekeeping, personally cleaning the room, securing the chemicals)

Completes all ADLs for assigned residents according to the resident’s Personalized Service Plan (PSP)

Responds to security system and resident call bells promptly and immediately; takes appropriate action including resetting call bells

Education / Experience / Certification

High School education preferred and may be required by the state

Previous experience working with elders or disabled individuals, preferred

Must be at least 18 years of age to perform the personal care aspects of the RCA position

Knowledge and experience in Assisted Living industry and Dementia care or Skilled Nursing, preferred

Ability to work weekends, evenings, and flexible hours; available to our customers at peak service delivery days and times

Employment Details Seniority level : Entry level

Employment type : Full‑time

Job function : Health Care Provider

Industries : Hospitals and Health Care

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