Conversational AI Product Owner – Agent Experience

A leading technology consulting firm in New York is seeking an experienced Conversational AI Designer. You will own the design of conversational AI capabilities, ensuring high-quality automation across service channels. The ideal candidate has proven experience with Kore.ai and large-scale voice/chat systems. You will collaborate with cross-functional teams to drive AI-driven conversation strategies, defining key standards, and optimization opportunities. This role offers a comprehensive benefits package and competitive salary. #J-18808-Ljbffr