Customer Service Agent

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply. Responsibilities: • Interact with the sales lead to maintain and improve service and product knowledge • Keep track of customer accounts and make updates with new account information as necessary • Respond to customer inquiries, product and service questions, and customer complaints • Find patterns in customer complaints and bring them to the team for improvement • Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction Qualifications: • Must have graduated high school, received a G.E.D. or equivalent • Strong knowledge of customer interface and interaction • Excellent active listening, interpersonal, and communication skills Compensation: $13 - $13.75 hourly

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