Thoroughbred Express Auto Wash
Position Summary
The District Manager is responsible for the successful operation, profitability, and safety of washes in their District and supporting, coaching, and mentoring the Site Managers who report to them. This person will support 3-5 sites with the objective of creating consistency in operational excellence across all locations.
Key Duties and Responsibilities The District Manager will travel between wash sites consistently and will prioritize face time with their teams to offer training support and roll out operational initiatives, promotions, and product or service focuses.
A weekly vehicle allowance will be provided to cover the cost of normal "wear and tear" and the company will pay for gas expenses.
Direct business functions, including district and site goals, sales attainment, and labor targets.
Coordinate district business operations, accounting for business activities, driving sales, and
improving revenue to meet growth objectives
Manage operational costs, improve administration processes, and engage with vendors
Lead by example and showcase the standard for customer service, quality, and cleanliness
Create a positive, fun working environment with a culture of continuous improvement and
development
Continuously educate wash leaders on products, services, promotions and/or operational
initiatives
Implement policies, monitor, and motivate Site Managers, and showcase a passion for
developing teams. This includes maintaining a strong relationship with HR to uphold both work
expectations and accountability to each other.
Act as the district’s expert on the POS system, wash equipment, application processes, and
service initiatives
Hire or promote, train, and evaluate Site Managers
Field and resolve escalated customer or employee issues, partnering with the Director of
Operations, Facilities, and/or Human Resources as needed.
Oversee Site Managers in proactively managing labor.
Lead any other district-level operational initiatives as needed.
Oversee preventative maintenance, troubleshooting, and support site general repairs and wash
equipment.
Additional duties as assigned
Travel Required
This district will include car wash sites in Fort Wayne, IN, Auburn, IN, Celina, OH, and Van Wert, OH.
Must be willing to travel to an established district for 2 weeks Mon-Fri for initial training.
Some overnight travel may be required in which the company will cover any travel costs including hotel accommodation, gas/food allowance.
Must be willing to travel to Tamarac, FL or Phoenix, AZ for Sonny's Car Wash college. All accommodate will be covered by Thoroughbred Express.
Job Qualifications A minimum of 3 years’ experience in car wash operations, with at least 2 years as a Site Leader. Experience in budget management and P&L review and reporting
Excellent leadership and communication skills
A passion for developing successful teams.
Ability to translate metrics into performance indicators.
Organized with the ability to thrive is a fast-paced environment with competing deadlines.
Inspires a healthy competitive spirit with managers, peers, and teams with a mindset of
continuous improvement.
Skilled in wash equipment troubleshooting and basic repair.
Track record of providing an outstanding customer experience
Proven experience creating safe, healthy, and productive environments with a focus on a
healthy and accountable team culture.
Desirable:
Previous experience overseeing multiple sites.
Proven understanding of Express Wash models and car wash operations and best practices
Understanding of pricing, subscriptions models, promotions, and developing awareness in new
markets
Experience opening new sites.
Success Attributes Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship oriented. Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency.
Physical Requirements
Ability to stand and work on feet for long hours in all weather conditions.
Heavy Work that requires the ability to exert up to 100 pounds of force occasionally.
Use of protective equipment such as ear plugs, safety glasses, and gloves
Additional Benefits:
We do offer a 401k plan with employer contributions/match
We offer a generous health benefits package for full time employees
Initial salary will be based on a full set of washes and will not increase as the store we are building come "online." However,
you may receive annual salary increases based on performance.
#J-18808-Ljbffr
Key Duties and Responsibilities The District Manager will travel between wash sites consistently and will prioritize face time with their teams to offer training support and roll out operational initiatives, promotions, and product or service focuses.
A weekly vehicle allowance will be provided to cover the cost of normal "wear and tear" and the company will pay for gas expenses.
Direct business functions, including district and site goals, sales attainment, and labor targets.
Coordinate district business operations, accounting for business activities, driving sales, and
improving revenue to meet growth objectives
Manage operational costs, improve administration processes, and engage with vendors
Lead by example and showcase the standard for customer service, quality, and cleanliness
Create a positive, fun working environment with a culture of continuous improvement and
development
Continuously educate wash leaders on products, services, promotions and/or operational
initiatives
Implement policies, monitor, and motivate Site Managers, and showcase a passion for
developing teams. This includes maintaining a strong relationship with HR to uphold both work
expectations and accountability to each other.
Act as the district’s expert on the POS system, wash equipment, application processes, and
service initiatives
Hire or promote, train, and evaluate Site Managers
Field and resolve escalated customer or employee issues, partnering with the Director of
Operations, Facilities, and/or Human Resources as needed.
Oversee Site Managers in proactively managing labor.
Lead any other district-level operational initiatives as needed.
Oversee preventative maintenance, troubleshooting, and support site general repairs and wash
equipment.
Additional duties as assigned
Travel Required
This district will include car wash sites in Fort Wayne, IN, Auburn, IN, Celina, OH, and Van Wert, OH.
Must be willing to travel to an established district for 2 weeks Mon-Fri for initial training.
Some overnight travel may be required in which the company will cover any travel costs including hotel accommodation, gas/food allowance.
Must be willing to travel to Tamarac, FL or Phoenix, AZ for Sonny's Car Wash college. All accommodate will be covered by Thoroughbred Express.
Job Qualifications A minimum of 3 years’ experience in car wash operations, with at least 2 years as a Site Leader. Experience in budget management and P&L review and reporting
Excellent leadership and communication skills
A passion for developing successful teams.
Ability to translate metrics into performance indicators.
Organized with the ability to thrive is a fast-paced environment with competing deadlines.
Inspires a healthy competitive spirit with managers, peers, and teams with a mindset of
continuous improvement.
Skilled in wash equipment troubleshooting and basic repair.
Track record of providing an outstanding customer experience
Proven experience creating safe, healthy, and productive environments with a focus on a
healthy and accountable team culture.
Desirable:
Previous experience overseeing multiple sites.
Proven understanding of Express Wash models and car wash operations and best practices
Understanding of pricing, subscriptions models, promotions, and developing awareness in new
markets
Experience opening new sites.
Success Attributes Positive and upbeat attitude, adaptability, excellent problem-solving skills, continuous improvement mindset, ability to think ahead, directive, motivating leader, high attention to excellence, highly organized, relationship oriented. Lives core values of Safety, Accountability, Dependability, Development, Leadership, and Efficiency.
Physical Requirements
Ability to stand and work on feet for long hours in all weather conditions.
Heavy Work that requires the ability to exert up to 100 pounds of force occasionally.
Use of protective equipment such as ear plugs, safety glasses, and gloves
Additional Benefits:
We do offer a 401k plan with employer contributions/match
We offer a generous health benefits package for full time employees
Initial salary will be based on a full set of washes and will not increase as the store we are building come "online." However,
you may receive annual salary increases based on performance.
#J-18808-Ljbffr