Keolis Commuter Services
Instructional Designer / Learning Technologist
Keolis Commuter Services, Somerville, Massachusetts, us, 02145
Instructional Designer / Learning Technologist
Job Category:
Mechanical
Requisition Number:
INSTR005603
Posted: January 7, 2026
Full-Time
On-site
Location 32 Cobble Hill Rd, Somerville, MA 02143, USA
Pay: $80,000 - $95,000 annually
Travel required: Yes. Travel to different locations throughout the network
Description Under the direction of the Learning and Development Manager‑Mechanical, this position will assess, develop, and revise departmental educational content based on contractual, occupational, technical, or regulatory needs or requirements.
Experience
Degree in teaching, instructional design, instructional systems technology, educational technology, learning and design technology, or a related field.
Deep understanding of major ID models and adult learning methodologies.
Basic experience with multimedia authoring programs.
Learning/Competency Management System experience is helpful.
Interest and curiosity for the passenger transportation industry.
Development work split for this position: Instructor‑led 80‑90%, E‑learning 10‑20%.
Must provide a variety of work samples/portfolio prior to interview.
Knowledge and Skills
Apply instructional design principles and adult learning characteristics to design effective instruction.
Create interactive presentations, instructor guides, student guides, assessment tools, and lesson plans to meet departmental needs.
Transform complex, unorganized information into clear, multimedia instruction using text and visuals (including images, infographics, audio, video, etc.).
Create, publish, and manage eLearning content for the mechanical department.
Contribute to a performance support system (job aids, videos, just‑in‑time aids, etc.).
Write effective copy, instructional text, audio scripts, and video scripts.
Strong knowledge of learning theories, instructional design models, lesson and curriculum planning skills.
Intermediate to advanced MS Office skills.
Basic Adobe (InDesign, Photoshop, Illustrator) knowledge helpful.
Basic Camtasia knowledge.
Strong ability to adapt to and learn new technologies quickly.
Detail‑oriented with good organizational skills.
Key Accountabilities
Design and develop training programs and instructional materials (instructor‑led, web‑based, and other learning interventions) to address contractual, regulatory, or performance gaps.
Develop and implement an evaluation program to assess the effectiveness of instructional design products using Kirkpatrick’s four levels or equivalent.
Become a departmental Subject‑Matter Expert (SME) for the Learning Management System (LMS) and/or Competency Management System (CMS) and other learning technologies.
Provide overall instructional design quality control for all projects through formative, summative, or confirmative evaluation.
Ensure instructional modules follow the approved instructional design format.
Maintain up‑to‑date knowledge of industry standards, best practices, and research‑based techniques.
Lead course development or revision projects by collaborating with team members and field SMEs to support timely delivery of accurate, effective, high‑quality content.
Manage course library for document control and ongoing content revisions.
Participate in testing and piloting new educational tools and features of new learning platforms or digital tools; make recommendations on their applications.
Perform other duties as assigned.
About Keolis Commuter Services At KCS, we give every team member—and their ideas—a seat for the journey. Since 2014, we’ve operated and maintained the MBTA Commuter Rail network, delivering safe, reliable service through a diverse and dedicated team. We value innovation, inclusion, and continuous improvement. Your future starts here.
Additional Statements
Drug and alcohol screening:
Employment contingent upon passing a pre‑employment drug and alcohol screen and a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations on people and communities.
EEO statement:
We offer Equal Employment Opportunity to qualified individuals regardless of race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identity. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Disclaimer and closing statement:
The above statements describe the general nature and level of work performed by employees assigned to this classification. They are not exhaustive. Keolis offers competitive compensation and benefits, opportunities for development and growth, and a safe work environment.
Licenses & Certifications
Driver’s License
Education
Bachelor’s or better in Education or a related field.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Mechanical
Requisition Number:
INSTR005603
Posted: January 7, 2026
Full-Time
On-site
Location 32 Cobble Hill Rd, Somerville, MA 02143, USA
Pay: $80,000 - $95,000 annually
Travel required: Yes. Travel to different locations throughout the network
Description Under the direction of the Learning and Development Manager‑Mechanical, this position will assess, develop, and revise departmental educational content based on contractual, occupational, technical, or regulatory needs or requirements.
Experience
Degree in teaching, instructional design, instructional systems technology, educational technology, learning and design technology, or a related field.
Deep understanding of major ID models and adult learning methodologies.
Basic experience with multimedia authoring programs.
Learning/Competency Management System experience is helpful.
Interest and curiosity for the passenger transportation industry.
Development work split for this position: Instructor‑led 80‑90%, E‑learning 10‑20%.
Must provide a variety of work samples/portfolio prior to interview.
Knowledge and Skills
Apply instructional design principles and adult learning characteristics to design effective instruction.
Create interactive presentations, instructor guides, student guides, assessment tools, and lesson plans to meet departmental needs.
Transform complex, unorganized information into clear, multimedia instruction using text and visuals (including images, infographics, audio, video, etc.).
Create, publish, and manage eLearning content for the mechanical department.
Contribute to a performance support system (job aids, videos, just‑in‑time aids, etc.).
Write effective copy, instructional text, audio scripts, and video scripts.
Strong knowledge of learning theories, instructional design models, lesson and curriculum planning skills.
Intermediate to advanced MS Office skills.
Basic Adobe (InDesign, Photoshop, Illustrator) knowledge helpful.
Basic Camtasia knowledge.
Strong ability to adapt to and learn new technologies quickly.
Detail‑oriented with good organizational skills.
Key Accountabilities
Design and develop training programs and instructional materials (instructor‑led, web‑based, and other learning interventions) to address contractual, regulatory, or performance gaps.
Develop and implement an evaluation program to assess the effectiveness of instructional design products using Kirkpatrick’s four levels or equivalent.
Become a departmental Subject‑Matter Expert (SME) for the Learning Management System (LMS) and/or Competency Management System (CMS) and other learning technologies.
Provide overall instructional design quality control for all projects through formative, summative, or confirmative evaluation.
Ensure instructional modules follow the approved instructional design format.
Maintain up‑to‑date knowledge of industry standards, best practices, and research‑based techniques.
Lead course development or revision projects by collaborating with team members and field SMEs to support timely delivery of accurate, effective, high‑quality content.
Manage course library for document control and ongoing content revisions.
Participate in testing and piloting new educational tools and features of new learning platforms or digital tools; make recommendations on their applications.
Perform other duties as assigned.
About Keolis Commuter Services At KCS, we give every team member—and their ideas—a seat for the journey. Since 2014, we’ve operated and maintained the MBTA Commuter Rail network, delivering safe, reliable service through a diverse and dedicated team. We value innovation, inclusion, and continuous improvement. Your future starts here.
Additional Statements
Drug and alcohol screening:
Employment contingent upon passing a pre‑employment drug and alcohol screen and a favorable background check. Must pass a physical examination.
Safety commitment:
Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities.
Environmental commitment:
Keolis is committed to protecting the environment by minimizing the impact of operations on people and communities.
EEO statement:
We offer Equal Employment Opportunity to qualified individuals regardless of race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identity. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.
Disclaimer and closing statement:
The above statements describe the general nature and level of work performed by employees assigned to this classification. They are not exhaustive. Keolis offers competitive compensation and benefits, opportunities for development and growth, and a safe work environment.
Licenses & Certifications
Driver’s License
Education
Bachelor’s or better in Education or a related field.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr