Novartis Farmacéutica
Director, Key Account Management — CGT
Novartis Farmacéutica, Trenton, New Jersey, United States
Choose LocationChoose Location### SummaryThe Director of Key Account Management (KAM) - Cell and Gene Therapy (CGT) is a senior leadership role responsible for driving strategic growth and executive-level client partnerships within the Cell & Gene Therapy (CGT) business segment. This position shapes the long-term success of Novartis CDMO by positioning the organization as a trusted advisor across development, manufacturing, and commercialization stages, ensuring a differentiated, value-driven client experience.### About the Role**Location:** **Morris Plains, NJ**Candidates should reside within commuting distance and be open to periodic domestic and international travel.**Reporting Structure**Direct Reports: **Key Account Managers**
This role reports into senior commercial leadership and collaborates closely with technical, operational, and executive teams.**Key Responsibilities*** **Enterprise Account Strategy & Leadership**
Define and execute a global KAM strategy for CGT, serving as the senior point of contact for C-suite and decision-makers at client organizations.* **Executive Client Engagement & Governance**
Build strategic partnerships with senior stakeholders, lead joint governance forums, and anticipate evolving client needs to ensure long-term alignment.* **Scientific & Business Integration**
Translate complex technical discussions into actionable business strategies, ensuring delivery excellence and fostering innovation.* **Growth & Value Creation**
Drive revenue expansion through strategic upselling and cross-selling, influence pricing and contracting strategies, and identify new business opportunities.* **Performance Oversight & Reporting**
Monitor account performance, lead executive reviews, and provide strategic insights to senior leadership.**Qualifications*** **Experience**
+ Minimum **7+ years** in Key Account, Large Account or Strategic Account Management roles within biopharma/CDMO.
+ At least **3 years** in cell & gene therapy or advanced biologics.* **Education**
Bachelor’s degree in life sciences, biotechnology, or related field (advanced degree preferred).**Core Competencies*** Proven ability to influence at the **executive level** and drive strategic decisions.* Deep understanding of CGT technologies and market dynamics.* Exceptional leadership, negotiation, and relationship-building skills.* Strong business acumen with a track record of delivering growth.* High emotional intelligence, resilience, and problem-solving mindset.**Key Performance Indicators*** Revenue growth and margin expansion across CGT accounts.* Executive-level client satisfaction and retention.* Successful delivery of critical milestones and governance commitments.* Development and engagement of high-performing KAM teams.**Languages**English (additional languages a plus).**Novartis Compensation and Benefit Summary:**The salary for this position is expected to range between $194,600 and $361,400/year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and uponjoining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.**Why Novartis:****Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:USAREQ-10062912### Director, Key Account Management — CGTREQ-10062912### Director, Key Account Management — CGT #J-18808-Ljbffr
This role reports into senior commercial leadership and collaborates closely with technical, operational, and executive teams.**Key Responsibilities*** **Enterprise Account Strategy & Leadership**
Define and execute a global KAM strategy for CGT, serving as the senior point of contact for C-suite and decision-makers at client organizations.* **Executive Client Engagement & Governance**
Build strategic partnerships with senior stakeholders, lead joint governance forums, and anticipate evolving client needs to ensure long-term alignment.* **Scientific & Business Integration**
Translate complex technical discussions into actionable business strategies, ensuring delivery excellence and fostering innovation.* **Growth & Value Creation**
Drive revenue expansion through strategic upselling and cross-selling, influence pricing and contracting strategies, and identify new business opportunities.* **Performance Oversight & Reporting**
Monitor account performance, lead executive reviews, and provide strategic insights to senior leadership.**Qualifications*** **Experience**
+ Minimum **7+ years** in Key Account, Large Account or Strategic Account Management roles within biopharma/CDMO.
+ At least **3 years** in cell & gene therapy or advanced biologics.* **Education**
Bachelor’s degree in life sciences, biotechnology, or related field (advanced degree preferred).**Core Competencies*** Proven ability to influence at the **executive level** and drive strategic decisions.* Deep understanding of CGT technologies and market dynamics.* Exceptional leadership, negotiation, and relationship-building skills.* Strong business acumen with a track record of delivering growth.* High emotional intelligence, resilience, and problem-solving mindset.**Key Performance Indicators*** Revenue growth and margin expansion across CGT accounts.* Executive-level client satisfaction and retention.* Successful delivery of critical milestones and governance commitments.* Development and engagement of high-performing KAM teams.**Languages**English (additional languages a plus).**Novartis Compensation and Benefit Summary:**The salary for this position is expected to range between $194,600 and $361,400/year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and uponjoining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.**Why Novartis:****Benefits and Rewards:** Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:USAREQ-10062912### Director, Key Account Management — CGTREQ-10062912### Director, Key Account Management — CGT #J-18808-Ljbffr