Tebo Dental Group
Job Description
Tebo Dental , an Atlanta-based pediatric & teen dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company. Responsibilities:
Build positive rapport with patients and parents by delivering exceptional customer service Promptly respond to incoming calls for the orthodontic department Schedule and confirm appointments according to company protocol Verify insurance benefits and add coverage information to electronic patient files Prepare and submit traditional insurance claims via fax or mail Follow up on the status of claims to ensure they pay timely and communicate with insurance companies when discrepancies are identified Research accounts to address billing or balance inquiries and contact parents to advise of outstanding balances and/or collect payments Audit the schedule for past due balances to flag appropriate appointments for collection Create and update claim aging reports and present this information in bi-weekly team meetings Generate reports of patients who need to be appointed and contact them to schedule Set up payment arrangements with billing party Prepare and submit the End of Day and Production/Collection reports for all practices Update and maintain the Non-Zero Account report Update the appropriate spreadsheet each month after accounts are prepared for collections Post and activate/deactivate recurring payments through NMI, our online payment processing portal Use integrated software to send monthly Ortho billing statements Other duties as assigned Qualifications:
Fluency in Spanish is required At least one year of experience working in accounts receivable is preferred Previous experience in an orthodontic, dental, or medical practice is preferred Knowledge of orthodontic procedures, terminology, and insurance providers is a plus Dolphin practice management software experience is preferred Ability to prioritize and multi-task in a fast paced environment to meet deadlines Strong organizational skills and attention-to-detail Excellent oral and written communication skills Ability to work Monday through Friday, and Saturdays as needed Benefits:
Comprehensive Training Provided Health, Dental, & Vision Insurance Paid Time-Off 401(k) with Match LifeTime Fitness Membership Discount Healthy Breakfast & Snack Options Long-Term Disability Career Advancement & Growth Opportunities The Tebo Difference: #J-18808-Ljbffr
Tebo Dental , an Atlanta-based pediatric & teen dental group, is looking for a professional to join our motivated and ambitious team. The ideal candidate for this position will have exceptional attention-to-detail and will be intelligent, organized, dependable, driven, forward thinking, and ready to take their career to the next level with a growing company. Responsibilities:
Build positive rapport with patients and parents by delivering exceptional customer service Promptly respond to incoming calls for the orthodontic department Schedule and confirm appointments according to company protocol Verify insurance benefits and add coverage information to electronic patient files Prepare and submit traditional insurance claims via fax or mail Follow up on the status of claims to ensure they pay timely and communicate with insurance companies when discrepancies are identified Research accounts to address billing or balance inquiries and contact parents to advise of outstanding balances and/or collect payments Audit the schedule for past due balances to flag appropriate appointments for collection Create and update claim aging reports and present this information in bi-weekly team meetings Generate reports of patients who need to be appointed and contact them to schedule Set up payment arrangements with billing party Prepare and submit the End of Day and Production/Collection reports for all practices Update and maintain the Non-Zero Account report Update the appropriate spreadsheet each month after accounts are prepared for collections Post and activate/deactivate recurring payments through NMI, our online payment processing portal Use integrated software to send monthly Ortho billing statements Other duties as assigned Qualifications:
Fluency in Spanish is required At least one year of experience working in accounts receivable is preferred Previous experience in an orthodontic, dental, or medical practice is preferred Knowledge of orthodontic procedures, terminology, and insurance providers is a plus Dolphin practice management software experience is preferred Ability to prioritize and multi-task in a fast paced environment to meet deadlines Strong organizational skills and attention-to-detail Excellent oral and written communication skills Ability to work Monday through Friday, and Saturdays as needed Benefits:
Comprehensive Training Provided Health, Dental, & Vision Insurance Paid Time-Off 401(k) with Match LifeTime Fitness Membership Discount Healthy Breakfast & Snack Options Long-Term Disability Career Advancement & Growth Opportunities The Tebo Difference: #J-18808-Ljbffr