Delaware North
Premium Club and Catering Manager, KeyBank Center
Delaware North, Buffalo, New York, United States, 14266
The opportunity
Delaware North Sportservice is searching for an experienced manager to oversee the Lexus Club and all catering functions at Keybank Center in Buffalo, New York, home to the NHL Sabres. As the Premium Club and Catering Manager, you'll experience the game day excitement, grow your hospitality career, and be part of team committed to creating moments that last.
Pay Minimum – Anticipated Maximum Base Salary: $62,354 - $62,354 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Hire and train food and beverage team members for the catering and clubs department
Schedule, coordinate, and supervise the clubs and catering team members and operation on event days. Provide ongoing job performance feedback to team members.
Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members.
Handle guest relations and ensure quality assurance standards are maintained.
Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment.
Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place.
More about you
Minimum of two years' hospitality management experience required, preferably in a high-volume setting
Strong managerial and team-building skills are essential
Experience with inventory, cost control, and purchasing required
Financial management accountability and budgeting experience required
Ability to analyze data and make decisions independently
Ability to work evenings, weekends, and holidays
No degree required
Who we are Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members‑only fine dining restaurant, at the 19,200‑seat arena.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
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Pay Minimum – Anticipated Maximum Base Salary: $62,354 - $62,354 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.
What we offer At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:
Medical, dental, and vision insurance
401(k) with up to 4% company match
Annual performance bonus based on level, as well as individual, company, and location performance
Paid vacation days and holidays
Paid parental bonding leave
Tuition and/or professional certification reimbursement
Generous friends-and-family discounts at many of our hotels and resorts
What will you do?
Hire and train food and beverage team members for the catering and clubs department
Schedule, coordinate, and supervise the clubs and catering team members and operation on event days. Provide ongoing job performance feedback to team members.
Partner with front and back-of-house management to ensure event day operations are effective and successful for guests and team members.
Handle guest relations and ensure quality assurance standards are maintained.
Follow and maintain safety and sanitation procedures; ensure proper repair and maintenance of food service equipment.
Prepare monthly projection reports; ensure effective systems for cash, inventory, and payroll are in place.
More about you
Minimum of two years' hospitality management experience required, preferably in a high-volume setting
Strong managerial and team-building skills are essential
Experience with inventory, cost control, and purchasing required
Financial management accountability and budgeting experience required
Ability to analyze data and make decisions independently
Ability to work evenings, weekends, and holidays
No degree required
Who we are Delaware North operates concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and has been a partner of the Sabres since 1970, the year the team was founded. We manage concession outlets, suites, and clubs, including a members‑only fine dining restaurant, at the 19,200‑seat arena.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family‑owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part‑time or full‑time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.
#J-18808-Ljbffr