H. T. PROF Group
Responsibilities
Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
Answers telephone inquiries pleasantly and promptly
Provides customers with information on additional items related to purchases made
Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
Handles minor complaints with the objective of solving the problem
Listen to a customer’s complaint to find out what it will take to satisfy the customer
Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
Maintains stock, displays and housekeeping for assigned areas
Assists supervisor, other employees as needed
Education High School Diploma or GED
Experience 3 years’ experience in retail or contractor building material sales preferred
Skills
Ability to do math, read orders, follow instructions and complete forms
Ability to communicate with customers, other employees and supervisors using verbal and written skills
Knowledge and ability to use safe lifting techniques
Interpersonal skills
Good telephone etiquette
Job Type: Full-time
Pay: $45,000-$55,000
Shift
Day shift
Education Requirement
High school or equivalent (Required)
Experience Requirement
Sales: 3 years (Preferred)
Building Supply Sales: 2 years (Preferred)
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Provides the highest level possible of service to all customers with the main objective of serving our retail and walk in contractor, commercial and industrial customers
Answers telephone inquiries pleasantly and promptly
Provides customers with information on additional items related to purchases made
Maintains up-to-date knowledge of the products sold, product usage, product prices and new products on the market
Handles minor complaints with the objective of solving the problem
Listen to a customer’s complaint to find out what it will take to satisfy the customer
Complies with Company’s procedures on sales transactions, paperwork, refunds, credit memos, etc.
Maintains stock, displays and housekeeping for assigned areas
Assists supervisor, other employees as needed
Education High School Diploma or GED
Experience 3 years’ experience in retail or contractor building material sales preferred
Skills
Ability to do math, read orders, follow instructions and complete forms
Ability to communicate with customers, other employees and supervisors using verbal and written skills
Knowledge and ability to use safe lifting techniques
Interpersonal skills
Good telephone etiquette
Job Type: Full-time
Pay: $45,000-$55,000
Shift
Day shift
Education Requirement
High school or equivalent (Required)
Experience Requirement
Sales: 3 years (Preferred)
Building Supply Sales: 2 years (Preferred)
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