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Family First Washington State

Home Care Client Manager

Family First Washington State, Renton, Washington, United States, 98056

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Home Care Client Manager

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Family First Washington State

Pay Range Base Pay: $30.00/hr - $32.00/hr (actual pay will be based on skills and experience)

Bonus:

$1,000 Onboarding Bonus payable after completing 60 days with the company.

Job Schedule:

Full Time, M-F 8:00AM-4:30PM (+Participation in On Call Rotation)

Location Renton/Greater Seattle Area (In Office & Local Travel)

About the Mission Family First At Home, a licensed home care agency, is redefining the care experience by delivering exceptional and compassionate care to individuals across Washington State every day. We provide caregiving, care management, counseling, and advocacy services to older adults and those in need, so that they can maintain their independence, dignity, and quality of life while staying in the comfort of their own homes.

As part of the Family First network, we contribute to a larger mission: solving the impossible in healthcare every day. We’re looking for purpose-driven professionals who share our passion for making a difference in their local communities. If you’re ready to be part of a fast-growing team with a clear vision and meaningful goals, Family First At Home is the place for you.

About the Role As a

Home Care Client Manager , you’ll be at the heart of our care delivery team—ensuring every client receives personalized, high-quality service. You’ll oversee client care, maintaining communication with families, and providing compassionate service to our clients.

Job Duties

Conduct in-home or virtual assessments to identify client care needs.

Ensure client care needs are met, coordinating with Caregiver Success Manager.

Regularly communicate with clients, referral partners, and family members.

Maintain accurate documentation of client services, progress, and care plan changes.

Ensure compliance with all relevant regulations and internal policies.

Occasionally participate in community outreach with current and potential referral partner relationships.

Travel within the Renton/Greater Seattle area as needed or assigned.

Occasionally provide in-home support to clients, covering for caregivers who call‑off, when necessary.

Participate in a regularly scheduled on‑call rotation to handle off‑hours staffing needs; approximately one night per week.

Qualifications

2+ years of experience in healthcare care coordination, client management, and/or related role with transferable skills.

Valid Driver’s License and vehicle insurance with a clean DMV record.

Current CNA or HCA certification preferred.

Proficiency in using healthcare management software preferred.

Compensation & Benefits

Competitive compensation: $30.00 - $32.00 per hour.

Health, dental & vision insurance.

401(k) with company match.

Paid time off + 10 paid holidays per year.

Professional development support.

Same‑day pay available through TapCheck.

Supportive workplace culture, with mission‑driven team.

Apply Today If you're ready to support families through life’s most challenging moments and thrive in a purpose‑driven environment,

apply now to join the Family First At Home team as a Home Care Client Manager.

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