Regions Financial Corporation
Senior Small Business Relationship Banker (Roswell Branch)
Regions Financial Corporation, Roswell, Georgia, United States, 30076
Thank you for your interest in a career at Regions. Regions is dedicated to offering performance-driven individuals a place where they can build a career with opportunities for growth. If you are focused on results, dedicated to quality, strength and integrity, then we are your employer of choice.
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Job Description
The Senior Small Business Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine their financial needs, and meeting those needs by offering appropriate products, services, and guidance to achieve their financial goals. This role will provide services to all customers but will focus on small business customers with revenues up to $5MM, acquiring new customers, and deepening existing relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending. Regions’ mission is to make life better for our customers and communities. This role offers opportunities for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate who excels at identifying customer needs and possesses strong communication skills. Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing guidance about Regions’ solutions with a focus on small business customers Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new ones Works with the Branch Manager to serve as the primary relationship manager for a portfolio of small business customers with revenues up to $5MM Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including day-to-day branch responsibilities such as greeting customers and processing transactions Owns and resolves customer issues Refers customers to internal experts when additional financial goals and needs are recognized Supports team development by serving as a subject matter expert for junior level bankers Follows all bank processes and procedures and adheres to applicable laws and regulations; manages and reports operational risks as part of the branch team This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the official NMLS registry for more information. Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong business acumen to assess the needs of small business clients Strong verbal, written communication, and organizational skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. Pay will vary among associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: Median: Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan and may earn incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. Benefits details are provided for informational purposes and are not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated at any time. To learn more about Regions’ benefits, please review the regions benefits webpage once available. Location Details
Roswell, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from posting. Higher-volume postings may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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The Senior Small Business Relationship Banker is responsible for meeting with customers and prospects in person and by phone to determine their financial needs, and meeting those needs by offering appropriate products, services, and guidance to achieve their financial goals. This role will provide services to all customers but will focus on small business customers with revenues up to $5MM, acquiring new customers, and deepening existing relationships through checking acquisition, check card, money movement, credit card, merchant services, and lending. Regions’ mission is to make life better for our customers and communities. This role offers opportunities for growth, development, and upward mobility. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal. This requires a candidate who excels at identifying customer needs and possesses strong communication skills. Primary Responsibilities
Achieves individual and branch targets by proactively identifying customer needs and providing guidance about Regions’ solutions with a focus on small business customers Conducts outbound phone calls using generated customer and prospect lead lists to expand relationships and acquire new ones Works with the Branch Manager to serve as the primary relationship manager for a portfolio of small business customers with revenues up to $5MM Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings Provides a consistent optimal customer experience, including day-to-day branch responsibilities such as greeting customers and processing transactions Owns and resolves customer issues Refers customers to internal experts when additional financial goals and needs are recognized Supports team development by serving as a subject matter expert for junior level bankers Follows all bank processes and procedures and adheres to applicable laws and regulations; manages and reports operational risks as part of the branch team This position requires tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. This position requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). Please refer to the official NMLS registry for more information. Requirements
High School Diploma or GED Two (2) years of banking, sales, and/or customer service experience Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to work Saturdays as needed Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Skills and Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to provide excellent customer service Excellent relationship-building skills Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.) Strong business acumen to assess the needs of small business clients Strong verbal, written communication, and organizational skills Position Type
Full time Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. Pay will vary among associates within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Job Range Target: Minimum: Median: Incentive Pay Plans: This role is eligible to participate in a commission incentive plan. Employees have the potential to earn commission based on performance against defined metrics and goals. This role is eligible to participate in a formulaic incentive plan and may earn incentives based on performance against defined metrics and goals. Benefits Information
Regions offers a benefits package that is flexible and comprehensive. Benefits details are provided for informational purposes and are not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Please note, benefits and plans may be changed, amended, or terminated at any time. To learn more about Regions’ benefits, please review the regions benefits webpage once available. Location Details
Roswell, Georgia Equal Opportunity Employer/including Disabled/Veterans Job applications at Regions are accepted electronically through our career site for a minimum of five business days from posting. Higher-volume postings may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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