Logo
Broccoli AI

Strategy & Operations Lead

Broccoli AI, San Francisco

Save Job

About Broccoli

Broccoli is building the AI operating system for the $500B home services market. We deploy intelligent AI agents at the front lines of HVAC, roofing, and other trades businesses to answer calls, engage customers, book jobs, and ensure every lead is captured.

Backed by top VCs, we closed a $25M Series A and are scaling fast. We work with leading PE-backed home services platforms and plan to 5x headcount in 2026, creating a rare opportunity to join early and have outsized impact.

The Role

Broccoli is forming a foundational Strategy & Operations team at the center of the company. This team owns the systems, processes, and analysis that enable our executive leadership, account teams, and sales teams to succeed as we scale the business.

We are hiring multiple team members and the team is organized around three pillars: GTM Strategy & Enablement, Post-Sales Strategy & Operations, Executive Planning & Analytics.

What You’ll Do

GTM Strategy & Enablement

  • Own sales enablement materials for PE-backed platforms
  • Define target customer segments and GTM strategy
  • Lead pricing and packaging decisions
  • Create partnerships, referral, and other programs

Post-Sales Strategy & Operations

  • Build account dashboards and health metrics
  • Design the account planning process
  • Set cross-sell targets and incentive structures
  • Create ROI reporting to support retention and expansion
  • Partner with marketing to drive cross-sell

Executive Planning & Analytics

  • Build and own executive KPI dashboards
  • Set targets and track performance
  • Prepare board and investor materials
  • Drive special projects and ad hoc analysis

What We’re Looking For

  • 2–4 years of experience at a top-tier consulting firm such as McKinsey, Bain, or BCG (also open to externships / secondments)
  • Strong analytical skills and a structured approach to problem solving
  • High-ownership mindset with a bias toward action and execution
  • Clear, effective communicator who collaborates well across teams
  • Excited to work in-office in San Francisco with the team

Bonus

  • Experience at a high-growth startup
  • Exposure to SQL, RevOps, or analytics tooling

Compensation varies based on experience.

Why Broccoli

Broccoli is building a category-defining company in a massive market. We move fast, work collaboratively, and give people real responsibility early. This role is for builders who want to shape the company as it scales.

#J-18808-Ljbffr