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Futurefeed

Remote Customer Success & Onboarding Specialist

Futurefeed, WorkFromHome

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A tech-focused customer support company is seeking a Customer Support Specialist to assist with operational execution of sales and customer lifecycle management. This fully remote position requires working during Eastern Time business hours. Responsibilities include triaging support tickets, managing subscriptions, onboarding customers, and identifying bugs. The ideal candidate will have strong customer support experience and excellent communication skills, with a focus on following structured workflows and processes.
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