Hiregy
JOB ID 22929 - Customer Success Specialist
Location:
Jacksonville, FL - This position is onsite Pay: $21.60 hr Type: Contract To hire Hiregy benefits available during the contract period: https://rb.gy/1xdi42 Hiregy associate perks: https://rb.gy/gc4ml9 Schedule: Monday to Friday 8:30am - 5:00pm Hiring timeline:
Late Jan 2026
The Customer Success Specialist is responsible for maintaining customer accounts with a variance of responsibilities, excellence, and potential expansion for each one. To be successful, you must be meticulous, positive, energetic, and reactive if necessary.
Responsibilities: Serve as the primary point of contact for customers, managing daily communication via email and phone to ensure satisfaction and timely issue resolution. Process and enter purchase orders from distribution centers, arrange freight for deliveries, and coordinate with freight companies to meet shipping requirements. Maintain accurate inventory records, update pricing, confirm purchase orders, and ensure compliance with minimum order requirements. Collaborate with internal departments to address supply chain or quality assurance issues, providing clear updates and follow-ups on pending matters. Keep detailed account logbooks updated with essential information (product locations, freight matrices, and order requirements) to support efficient and accurate order placement. Nice to have: Order processing
Required: Must have related recent experience with client calls, strong preference for order processing Must be MS Office proficient including MS Excel Ability to maintain a positive attitude in a demanding, fast-paced environment High school diploma or equivalent Background check required
Jacksonville, FL - This position is onsite Pay: $21.60 hr Type: Contract To hire Hiregy benefits available during the contract period: https://rb.gy/1xdi42 Hiregy associate perks: https://rb.gy/gc4ml9 Schedule: Monday to Friday 8:30am - 5:00pm Hiring timeline:
Late Jan 2026
The Customer Success Specialist is responsible for maintaining customer accounts with a variance of responsibilities, excellence, and potential expansion for each one. To be successful, you must be meticulous, positive, energetic, and reactive if necessary.
Responsibilities: Serve as the primary point of contact for customers, managing daily communication via email and phone to ensure satisfaction and timely issue resolution. Process and enter purchase orders from distribution centers, arrange freight for deliveries, and coordinate with freight companies to meet shipping requirements. Maintain accurate inventory records, update pricing, confirm purchase orders, and ensure compliance with minimum order requirements. Collaborate with internal departments to address supply chain or quality assurance issues, providing clear updates and follow-ups on pending matters. Keep detailed account logbooks updated with essential information (product locations, freight matrices, and order requirements) to support efficient and accurate order placement. Nice to have: Order processing
Required: Must have related recent experience with client calls, strong preference for order processing Must be MS Office proficient including MS Excel Ability to maintain a positive attitude in a demanding, fast-paced environment High school diploma or equivalent Background check required