Phil Long Ford of Denver
Job Description
The responsibilities of a Service Advisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
Phil Long Ford of Denver is a dynamic, exciting and fun environment that offers more than a job to hardworking individuals. We offer life opportunities full of personal and professional growth and advancement. We're at the forefront of our industry because we exemplify change. We embody pride in our employees, pride in our products and our quality of work, pride in our community and in our culture. We have a tireless determination to succeed.
$38,577 - $172,776 Per Year (Commission Only)
Benefits
Medical, Dental & Vision Insurance
Life Insurance
Health Savings Account
401k
Flexible Spending Account
Life Insurance
Paid Time Off
Employee Discounts
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
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Phil Long Ford of Denver is a dynamic, exciting and fun environment that offers more than a job to hardworking individuals. We offer life opportunities full of personal and professional growth and advancement. We're at the forefront of our industry because we exemplify change. We embody pride in our employees, pride in our products and our quality of work, pride in our community and in our culture. We have a tireless determination to succeed.
$38,577 - $172,776 Per Year (Commission Only)
Benefits
Medical, Dental & Vision Insurance
Life Insurance
Health Savings Account
401k
Flexible Spending Account
Life Insurance
Paid Time Off
Employee Discounts
Service Advisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Service Advisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a service advisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
#J-18808-Ljbffr